Joan Onwualu
Restaurant Worker
Tbilisi
Summary
Versatile and dedicated professional with experience at Queen Elizabeth II Hospital, showcasing strong attention to detail and exceptional communication skills. Excelled in enhancing patient comfort and streamlining guest experiences at Jungle Junction, backed by proficiency in MS Office and a proven track record in relationship management. Achieved significant improvements in service delivery by leveraging active listening and administrative support abilities.
Overview
2
2
years of professional experience
Work History
Health Care Assistant
Queen Elizabeth II Hospital
07.2023 - 08.2024
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Performed vital signs monitoring, ensuring timely reporting of any abnormalities to the medical team.
- Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
Restaurant Hostess
Jungle Junction
07.2022 - 12.2022
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Checked in with servers to confirm preparedness before seating customers.
Education
Bachelor Of Medical Science - Medicine (Pre-Medicine)
New Vision University
Tbilisi, Georgia Skills
Attention to Detail
Communication
Active Listening
Administrative Support
Account Management
MS Office
Relationship Management
Languages
English
Advanced (C1)
Timeline
Health Care Assistant
Queen Elizabeth II Hospital
07.2023 - 08.2024
Restaurant Hostess
Jungle Junction
07.2022 - 12.2022
Bachelor Of Medical Science - Medicine (Pre-Medicine)
New Vision University