Summary
Overview
Work History
Education
Skills
Trainingscourses
Languages
Timeline
Generic
Zurab Kobakhidze

Zurab Kobakhidze

Tbilisi,Georgia

Summary

Experienced in hotel management and hospitality field. Leading, motivating, and recruiting a high-performing management team while ensuring staff development and succession planning. Ensuring the delivery of high-quality products or services to meet customer satisfaction. Having skills in pre-opening scenario of a brand new hotels.

Overview

16
16
years of professional experience

Work History

General Manager

Hotel & Restaurant "The Residence Plaza"
10.2024 - Current
  • Hotel&Restaunat management and organisation
  • Hotel&Restaurant staff hiring and training
  • Creating brand new menu for the restaurant
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Developed marketing strategies designed to increase brand awareness within target markets.

General Manager

Hotel "Gori Apartments"
04.2023 - Current
  • Pre-opening management of 4-stars hotel
  • New staff training (including housekeepers)
  • Ordering hotel supplies
  • Registered and fulfilled reservations pages: Booking.com, Expedia, Airbnb, Trip advisor, Good searches, etc.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Coordinated training activities for employees
  • Completing all financial records
  • Holding business meetings

Starting from 1st October moved to remote work

General Manager

Hotel S&L
09.2022 - 03.2023
  • Prepared detailed reports for senior leadership
  • Resolved customer complaints quickly while maintaining high quality standards of hospitality
  • Assisted in the recruitment process by interviewing potential candidates for open positions
  • Guided management and supervisory staff to promote smooth operations

HR Department Manager

LTD "Urban Hotels"
03.2022 - 08.2022
  • Created monthly schedules for staff members
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Hiring and interviewing new members
  • Conducted training and developing programs

Hotel & Restaurant Manager

LTD "Urban Hotels"
09.2021 - 02.2022
  • Reservations mamagement
  • Guest relations
  • Restaurant management

Hotel administrator, Reservations Manager

"HOTEL MARGI"
05.2018 - 08.2021

Administrator & nurse

Hotel "Laerton"
03.2020 - 05.2020
  • Company Overview: space caused by the pandemic
  • Space caused by the pandemic

Director's Assistant

Georgian Intelligence Service
06.2016 - 06.2018

Director's Assistant

LTD "ASTRAL BAKU"
03.2014 - 01.2015

Director's Assistant

LTD "V.S.M. INVEST"
11.2012 - 03.2014

HR Manager

LTD "GRAND2008"
02.2009 - 06.2010

Education

DIGITAL Management Skills, including e commerce and e-business - course

United Nations World Tourism Organization (UNWTO)
11.2021

Tour Guiding in the Post Covid-19 Era - course

United Nations World Tourism Organization (UNWTO)
11.2021

Marketing - course

United Nations World Tourism Organization (UNWTO)
11.2021

Marketing & Sales administrating - Management basics

EY Academy of Business
08.2014

Law

Georgia National University

Skills

  • MS Excel
  • MS Outlook
  • MS Powerpoint
  • MS Word
  • FINA
  • Arealy
  • Communication
  • Public speaking
  • Leadership
  • Empathy
  • Team-building

Trainingscourses

  • Marketing & Sales administrating - Management basics, 07/2014 - 08/2014, EY Academy of Business
  • Digital Management Skills, including e-commerce and e-business - course, 11/2021, United Nations World Tourism Organization (UNWTO)
  • Tour Guiding in the Post Covid-19 Era - course, 11/2021, United Nations World Tourism Organization (UNWTO)
  • Marketing - course, 11/2021, United Nations World Tourism Organization (UNWTO)

Languages

  • English
  • Georgian
  • Russian

Timeline

General Manager

Hotel & Restaurant "The Residence Plaza"
10.2024 - Current

General Manager

Hotel "Gori Apartments"
04.2023 - Current

General Manager

Hotel S&L
09.2022 - 03.2023

HR Department Manager

LTD "Urban Hotels"
03.2022 - 08.2022

Hotel & Restaurant Manager

LTD "Urban Hotels"
09.2021 - 02.2022

Administrator & nurse

Hotel "Laerton"
03.2020 - 05.2020

Hotel administrator, Reservations Manager

"HOTEL MARGI"
05.2018 - 08.2021

Director's Assistant

Georgian Intelligence Service
06.2016 - 06.2018

Director's Assistant

LTD "ASTRAL BAKU"
03.2014 - 01.2015

Director's Assistant

LTD "V.S.M. INVEST"
11.2012 - 03.2014

HR Manager

LTD "GRAND2008"
02.2009 - 06.2010

DIGITAL Management Skills, including e commerce and e-business - course

United Nations World Tourism Organization (UNWTO)

Tour Guiding in the Post Covid-19 Era - course

United Nations World Tourism Organization (UNWTO)

Marketing - course

United Nations World Tourism Organization (UNWTO)

Marketing & Sales administrating - Management basics

EY Academy of Business

Law

Georgia National University
Zurab Kobakhidze