Ziona Ike-Egonu
Tbilisi,Georgia
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Outgoing pharmaceutical sales specialist with a distinguished understanding of sales methods and commitment to increasing profits. Dedicated to thorough client education and accurate payment processing. Successful at multitasking and modern salesmanship techniques.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
Work History
Customer support
Calvary grace
Aba, Nigeria
07.2024 - 10.2024
- I input information of clients in the system and helped clients solve problems acted as customer support and answered their calls and chat.
- Collaborated with team members to gather and analyze data for ongoing projects, contributing to informed decision-making.
- Assisted in organizing company events, demonstrating strong organizational and multitasking abilities.
- Assisted in the creation of marketing materials, enhancing brand awareness and outreach efforts.
- Engaged with clients and vendors to strengthen relationships and facilitate effective communication.
Sales Agent
Jamin stores
Lagos, Lagos
01.2023 - 07.2023
- Developed product knowledge to provide accurate information.
- Collaborated with team members to meet sales goals.
- Assisted customers with product selections and inquiries.
- Engaged with customers to build rapport and enhance service experience.
- Educated healthcare professionals about medical device features and benefits.
- Provided technical support for medical devices during training sessions.
- Maintained up-to-date knowledge of industry trends and competitor products.
- Assisted customers by providing product information and addressing inquiries.
- Demonstrated products to customers to enhance their purchasing decisions.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Generated new sales leads through cold calling and networking activities.
Education
Bachelor of Science - Medicine
University of Georgia
Tbilisi, Georgia 10.2023 - current
High School Diploma - Science
Baptist model
Lagos 01.2017 - 07.2023
Skills
- Customer service
- Technical support
- Medical terminology
- Customer support and communication
- Problem resolution
- Relationship selling
- Customer success management
- Sales expertise
- Effective communication
- Market research
Timeline
Customer support
Calvary grace
07.2024 - 10.2024
Bachelor of Science - Medicine
University of Georgia
10.2023 - current
Sales Agent
Jamin stores
01.2023 - 07.2023
High School Diploma - Science
Baptist model
01.2017 - 07.2023
Accomplishments
Organized events and led a group of people to achieve success in planned events.
Hobbies and Interests
- Volunteering and community service
- Reading personal development and educational content
- Team-based activities and collaboration
- Learning new skills through online courses
- Time management and self-improvement projects
- Academic research and independent study
- Participation in group projects and presentations
- Online learning (business, health, or technology topics)
- Organization and planning activities
- Peer support
- Academic-leaning
- Health and medical research reading
- Writing summaries and study notes
- Attending educational webinars
- Critical thinking and problem-solving activities
- Community health awareness
Languages
English, Native