Hi, I’m
Valentina Ivanova
International Relations
New York
Summary
Detail-oriented professional promoting expertise in supply chain planning. Confident Procurement Specialist knowledgeable in managing vendor relations, tracking products, and the methods needed to obtain the best pricing.
Overview
17
years of professional experience
4
years of post-secondary education
Work History
F.S Mackenzie Georgia
Logistics Director
5 2017 - Current
Job overview
- Logistics Optimization: Directed logistics planning and operations, resulting in a 35% reduction in transportation costs over two years.
- Profitability Enhancement: Negotiated and managed contracts with external providers, generating $500,000 in annual savings.
- Performance Improvement: Spearheaded initiatives that improved on-time shipping performance from 20% to 80% within 24 months.
- Team Leadership: Managed cross-functional teams, promoting technical excellence and ensuring alignment with project goals.
MSC Georgia LLC (Mediterranean Shipping Company)
Import Liner
06.2012 - 05.2017
Job overview
- Streamlined Operations and Logistics processes and organized and controlled Commercial and Operational activities to optimize revenue, and maximize lifting
Globalink Smart Logistics Group L.T.D
Customer Service Manager - Air and Road Freight Manager
01.2011 - 06.2012
Job overview
- Managed freight operations and developed and implemented process improvements
Bolet commercial LTD (Call Center)
Billing and Risk Department Manager
09.2010 - 07.2011
Job overview
- Planned and directed all billing, delivering high-level executive and administrative support for daily business operations
Bolet commercial LTD (Call Center)
Customer Service Representative
07.2007 - 09.2010
Job overview
- Received callers providing exceptional listening skills to determine the nature of calls in order to clearly and precisely address billing, technical, and general customer service inquiries
Education
STU
Bachelor's Degree
09.2003 - 05.2007
ICC Georgia - Incoterms
ONLINE MARKETING SOLUTIONS -Customer service skills
01.2010
Skills
Inventory Control
Customs Clearance
Contract negotiation
Project Management
Supply chain logistics
Shipping & Receiving
Database Management
Warehouse Management
Training and development
Budgeting & Cost Control
Excellent customer service
Extensive billing knowledge
Documentation & Reporting
Leadership & Team Building
Order Processing & Fulfillment
Enterprise Resource Planning (ERP)
Organization & Time Management skills
Effective communication (Oral & Written)
Critical Thinking & Problem-solving abilities
Ability to use computers, software, and other technology
Warehouse & Transportation Operations Management
Transportation Management
Warehouse Safety
Budget Planning
Procurement Management
Languages
Georgian, Russian, English
Native language
English
Proficient
C2
Russian
Proficient
C2
Georgian
Proficient
C2
Work Preference
Work Type
Full TimeLocation Preference
HybridOn-SiteImportant To Me
Career advancementWork-life balancePersonal development programsHealthcare benefitsTimeline
Import Liner
MSC Georgia LLC (Mediterranean Shipping Company)
06.2012 - 05.2017
Customer Service Manager - Air and Road Freight Manager
Globalink Smart Logistics Group L.T.D
01.2011 - 06.2012
Billing and Risk Department Manager
Bolet commercial LTD (Call Center)
09.2010 - 07.2011
ICC Georgia - Incoterms
ONLINE MARKETING SOLUTIONS -Customer service skills
01.2010
Customer Service Representative
Bolet commercial LTD (Call Center)
07.2007 - 09.2010
STU
Bachelor's Degree
09.2003 - 05.2007
Logistics Director
F.S Mackenzie Georgia
5 2017 - Current