Overview
Work History
Education
Skills
Languages
Training
Personal Information
Timeline
Generic
Teona Kupradze

Teona Kupradze

Overview

7
7
years of professional experience

Work History

CRM Manager

Asvla
07.2024 - Current
  • Creating CRM Segments for the Online Gambling Platform
  • Analyzed customer behavior to identify trends and optimize marketing strategies for increased revenue growth.
  • Increased customer satisfaction by implementing a personalized CRM strategy for better communication and engagement.
  • Reduced churn rate by introducing loyalty programs aimed at rewarding long-term customers.

DIGITAL MARKETING MANAGER

Open Academy
1 2019 - 06.2024
  • Led course planning and budget optimization for multiple courses, efficient resource allocation
  • Managed project timelines, fostered transparent stakeholder communication
  • Implemented varied digital marketing campaigns across social media, Meta platforms, Google Ads, and Email Marketing campaigns
  • Streamlined project schedules, managed resources, and facilitated information flow

CRM MARKETING SPECIALIST

Boxymedia Gambling
01.2020 - 12.2022
  • Managing 12 Online Gambling Platforms
  • Efficiently managed tasks, ensuring project execution and campaign optimization
  • Implemented Email and SMS marketing campaigns, created campaigns calendar with prompt delivery
  • Leveraged advanced CRM tools (Acoustic, Solitics, and Surge, alongside AI-driven solutions like ChatGPT)
  • Implemented customer flows
  • Working on the KPIs and expanding the brand portfolio to 12

Owner

"Bloom Box"
03.2016 - 02.2021
  • Company Overview: Online based startup
  • Planning business strategy
  • Research the market and opportunities
  • Managing sales and marketing
  • Advertising and promoting the products through social media platforms
  • Planning and managing day-to-day operations
  • Evaluating the budget for marketing campaigns
  • Online based startup

CRM CAMPAIGNS MANAGER

Tbilisi Solidarity Network
01.2020 - 12.2020
  • Managed email creation and distribution for promotions, newsletters, and automated content to interested parties
  • Drove targeted traffic and lead generation with Facebook and Google Ads
  • Planned events, and monthly meetings, and ensured the email and SMS invitations
  • Managed email and SMS communications with stakeholders, including event planning and invitations
  • Responsible for providing feedback to stakeholders on organizational activities each month

Education

Ph.D. - Modern And Contemporary History

Ivane Javakhishvili Tbilisi State University

Invited Researcher - Gender History, Migration History

European University Viadrina

Master of Arts - Modern And Contemporary History

Ivane Javakhishvili Tbilisi State University

Bachelor of Arts - History, Humanities

Ivane Javakhishvili Tbilisi State University

Skills

  • Market Positioning
  • Brand development
  • Staff Management
  • Planning and Coordination
  • Performance Evaluations
  • Content Marketing
  • Email Marketing
  • Product Requirements
  • HTML/CSS
  • Workload Prioritization
  • Graphic Design
  • Business Analysis
  • Organization Skills
  • Attention to Detail
  • Presentations
  • Project Plans

Languages

Georgian
English
Russian

Training

  • FRONTEND Development (HTML & CSS), Digital Academy, 2023
  • Project Management Course, Digital Academy, 2023
  • Digital Marketing Course, Open Academy, 2023
  • UX Content Writing Course, პეა, 2024

Personal Information

Title: Email Marketing Manager/CRM Specialist

Timeline

CRM Manager

Asvla
07.2024 - Current

CRM MARKETING SPECIALIST

Boxymedia Gambling
01.2020 - 12.2022

CRM CAMPAIGNS MANAGER

Tbilisi Solidarity Network
01.2020 - 12.2020

Owner

"Bloom Box"
03.2016 - 02.2021

Ph.D. - Modern And Contemporary History

Ivane Javakhishvili Tbilisi State University

Invited Researcher - Gender History, Migration History

European University Viadrina

Master of Arts - Modern And Contemporary History

Ivane Javakhishvili Tbilisi State University

Bachelor of Arts - History, Humanities

Ivane Javakhishvili Tbilisi State University

DIGITAL MARKETING MANAGER

Open Academy
1 2019 - 06.2024
Teona Kupradze