Tata Keshelava

As Assistant Manager at Luca Polare, I was responsible for supporting daily operations and managing customer relations. Handling unhappy customers was a frequent challenge, and I worked to resolve issues calmly and effectively. I collaborated with the team to maintain smooth service and contribute to a positive work environment.

At McDonald’s, I worked in a fast-paced, high-pressure environment with constant rushes throughout the shift. I provided efficient service, managed customer concerns—including handling unhappy customers—and maintained professionalism to ensure a positive experience.