Toma Kevkhishvili
Tbilisi,Tbilisi
Summary
Have you heard people saying "Oh I have tried, but it's not my thing"? Well I have been best at everything I have ever tried.
Got title of young wildlife expert at the age of 16
Achived expert lvl and title of the best guide in companies I worked for, with 100% positive feedback from guests.
Acquired critical skills for communication, safety, time management, problem solving, ability to handle highly stressful situations with calm and ease
Most importantly achieved state of mind that will not give me sleep at night unless I make daily progress and step closer to my goal
Overview
2027
2027
years of professional experience
Work History
Sales Agent
Arvea Investments
Zurich,Switzerland
01.2026 - 03.2026
- Developed strong relationships with clients to support sales initiatives.
- Assisted in identifying customer needs and recommending suitable investment options.
- Conducted market research to enhance product knowledge and client engagement strategies.
- Collaborated with team members to streamline sales processes and improve efficiency.
- Participated in training sessions to enhance sales techniques and product understanding.
Cultural Tourist Guide
Omnestour
Tbilisi, Georgian
03.2023 - 12.2025
- Conducted guided tours, providing engaging narratives on local history and culture.
- Developed customized itineraries based on client interests and preferences.
- Collaborated with local businesses to enhance visitor experiences through partnerships.
- Managed group dynamics, ensuring safety and satisfaction throughout tours.
- Trained new guides on best practices and tour content for consistency.
- Resolved guest inquiries and issues promptly, enhancing overall customer satisfaction.
- Enhanced tour efficiency by implementing streamlined scheduling techniques.
- Built personal relationships with guests to promote positive experiences.
- Collaborated with fellow guides for continuous improvement of tour offerings based on customer feedback and industry trends.
- Reacted promptly to unexpected situations or emergencies during tours while maintaining professionalism and composure at all times.
- Guided groups of up to 70 people on scheduled tours.
- Enhanced visitor experience by providing engaging and informative tours of various sites.
- Strengthened company reputation as a premier tourist guide service through consistently positive reviews from satisfied customers.
- Acquired proficiency in multiple languages to more effectively communicate with international visitors during guided tours.
- Expanded company''s reach by offering diverse tour packages catering to different interests, such as history, art, nature, or cuisine-focused excursions.
- Cultivated relationships with local vendors for special deals or discounts benefiting tourists under my guidance.
- Trained new hires on company policies, procedures, guiding techniques ensuring consistency across all guided experiences offered.
Wildlife Research Party Leader
Foreigner Scientific Research Parties
Tbilisi, Georgian
2019 - 2024
- Coordinated logistics for scientific research expeditions, ensuring timely delivery of essential materials.
- Collaborated with team members to develop effective research strategies and methodologies.
- Facilitated communication between researchers and external partners to enhance project outcomes.
- Assisted in training new party members on safety protocols and operational procedures.
- Streamlined project documentation processes to improve accuracy and accessibility of research data.
- Led team meetings to discuss progress, challenges, and solutions related to ongoing research initiatives.
- Evaluated project workflows, identifying areas for improvement to optimize research efficiency.
- Negotiated contracts successfully, securing favorable terms for clients while maintaining positive vendor relations.
- Developed customized proposals fitting each client''s unique needs, preferences, and budget constraints.
- Established a loyal clientele base through consistent delivery of outstanding experiences leading to repeat business.
- Managed budgets effectively, ensuring optimal allocation of resources for successful events.
- Handled crisis situations professionally; swiftly resolved issues while maintaining positive relationships with clients.
- Boosted client satisfaction by delivering exceptional customer service and promptly addressing concerns.
- Resolved conflict to maintain fun, positive and safe event environments.
- Educated guests on rules and policies to deliver safe, enjoyable experiences.
- Planned parties according to customer specifications.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Assisted customers in entering and exiting rides, providing balance support and general directions.
Exotoc Animal Keeper, Young Biologists Trainer
Tbilisi Zoological Park
Tbilisi,Georgian
2016 - 2019
- Conducted research on animal behavior to enhance species conservation strategies.
- Assisted in habitat management to promote ecological balance within zoological exhibits.
- Collaborated with veterinary staff to monitor animal health and wellbeing regularly.
- Developed educational programs for visitors, emphasizing biodiversity and conservation efforts.
- Analyzed data collected from field studies to support wildlife preservation initiatives.
- Facilitated training sessions for interns on best practices in animal care and handling.
- Evaluated current exhibit designs, recommending improvements for animal enrichment and visitor engagement.
- Participated in multidisciplinary panels to address complex environmental challenges by bringing a biological perspective.
- Handled specimens and conducted tests according to established protocols, keeping efficient records on all experiments.
Education
No Degree - Zoology, Ecology, Genetics (studied For 3.5 Years)
Ilia State University
Tbilisi Skills
Client relations
- Customer assistance
- Adaptability to change
- Objection handling
- Client analysis
- Product demonstrations
- Relationship building
- Time management
Customer assistance
Resilience under pressure
Adaptability to change
Demonstrating products
Client analysis
Product demonstrations
Territory management
Complex Problem-solving
Strategic planning
Process improvement
Prospecting skills
Time management
Timeline
Sales Agent
Arvea Investments
01.2026 - 03.2026
Cultural Tourist Guide
Omnestour
03.2023 - 12.2025
Wildlife Research Party Leader
Foreigner Scientific Research Parties
2019 - 2024
Exotoc Animal Keeper, Young Biologists Trainer
Tbilisi Zoological Park
2016 - 2019
No Degree - Zoology, Ecology, Genetics (studied For 3.5 Years)
Ilia State University