Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Tamar Dzebniauri

Tamar Dzebniauri

Rustavi,TB

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Flixbus
Online
2024.07 - 2024.12
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered inbound chats and emails to facilitate customer service.

Game Presenter

Evolution Georgia
Tbilisi
2022.01 - 2024.12
  • Provided guests with game instructions and rules.
  • Assessed customer satisfaction levels during each game session and provided feedback accordingly.

Promo Merchandiser

Lithunian bakery
Rustavi
2019.03 - 2020.01
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Offered customers the product.

Cashier

Ronny's Pizza
Tbilisi
2018.03 - 2018.09
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Greeted customers promptly and responded to questions.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Assisted customers over the phone regarding store operations, product information and order placement.

Education

Bachelor of Science - Georgian Filology

Ilia State University
Tbilisi
2021-07

Skills

  • Customer service
  • Problem resolution
  • Order processing
  • Sales support
  • Communication skills
  • Microsoft office expertise
  • Understanding customer needs
  • Analytical skills
  • MS office

Languages

Georgian
First Language
English
Upper Intermediate (B2)
B2
Russian
Elementary (A2)
A2
German
Elementary (A2)
A2

Timeline

Customer Service Representative

Flixbus
2024.07 - 2024.12

Game Presenter

Evolution Georgia
2022.01 - 2024.12

Promo Merchandiser

Lithunian bakery
2019.03 - 2020.01

Cashier

Ronny's Pizza
2018.03 - 2018.09

Bachelor of Science - Georgian Filology

Ilia State University
Tamar Dzebniauri