Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Tamar Dzebniauri

Tamar Dzebniauri

Rustavi,TB

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Flixbus
Online
07.2024 - 12.2024
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered inbound chats and emails to facilitate customer service.

Game Presenter

Evolution Georgia
Tbilisi
01.2022 - 12.2024
  • Provided guests with game instructions and rules.
  • Assessed customer satisfaction levels during each game session and provided feedback accordingly.

Promo Merchandiser

Lithunian bakery
Rustavi
03.2019 - 01.2020
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Offered customers the product.

Cashier

Ronny's Pizza
Tbilisi
03.2018 - 09.2018
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Greeted customers promptly and responded to questions.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Assisted customers over the phone regarding store operations, product information and order placement.

Education

Bachelor of Science - Georgian Filology

Ilia State University
Tbilisi
07-2021

Skills

  • Customer service
  • Problem resolution
  • Order processing
  • Sales support
  • Communication skills
  • Microsoft office expertise
  • Understanding customer needs
  • Analytical skills
  • MS office

Languages

Georgian
First Language
English
Upper Intermediate (B2)
B2
Russian
Elementary (A2)
A2
German
Elementary (A2)
A2

Timeline

Customer Service Representative

Flixbus
07.2024 - 12.2024

Game Presenter

Evolution Georgia
01.2022 - 12.2024

Promo Merchandiser

Lithunian bakery
03.2019 - 01.2020

Cashier

Ronny's Pizza
03.2018 - 09.2018

Bachelor of Science - Georgian Filology

Ilia State University
Tamar Dzebniauri