Shalva Bichiashvili
Tbilisi
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
Work History
CEO
MEDX Georgia
06.2023 - Current
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Established new revenue streams by identifying market opportunities and launching innovative products or services.
Quality Improvement Coordinator
Gudushauri National Medical Center
06.2022 - 07.2023
- Investigation incident reports, patient complaints, patient care issues, and other issues
- Ensuring proper functioning of electronic medical records system
- Monitoring compliance with state regulations and standards
- Development and implementation of special operating procedures (SOP) for ongoing processes in clinic
- Establishment implementation and monitoring of internal system of quality assessment of medical equipment
- Establishing and implementing KPI of internal system of evaluation of medical processes and quality.
- Developed quality improvement plans, policies and operational guidelines.
- Documented and reported issues with compliance, standards of care, and quality assurance requirements.
- Created and implemented effective care plans.
- Evaluated competency of clinical staff, documenting performance, and recommending improvements.
- Achieved significant cost savings by identifying inefficiencies and implementing lean methodologies across various departments.
Tbilisi Regional Coordinator
Evex Clinics
01.2022 - 06.2022
- Collaborated closely with other Regional Coordinators to share best practices, optimize resource allocation, and drive overall company success.
- Spearheaded the implementation of new systems or tools designed to enhance productivity across teams in the region.
- Oversaw compliance with local regulations while ensuring adherence to corporate policies across all aspects of regional operations.
- Managed budgets and resources effectively to achieve financial goals and optimize regional operations.
Executive Director
Regional Healthcare Center
04.2018 - 01.2022
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Assignment of job functions and responsibilities to subordinate departments
- Ensure adherence of the organization's daily activities and long-term plans to established policies and legal guidelines
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Represented organization to local public by giving presentations and speeches and participating in community events.
- Collaborated with external organizations including non-profits, businesses and government agencies to create mutually beneficial partnerships.
Director of the Clinic
Regional Healthcare Center
01.2018 - 04.2018
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Monitored and coordinated workflows to optimize resources.
Senior Specialist
Regional Healthcare Center
01.2014 - 01.2018
- Drove change through quality-oriented strategies to help operations accomplish ambitious short- and long-term goals.
- Identified areas in need of critical improvement and implemented strategies to achieve targets.
- Managed complex projects from inception to completion, ensuring timely delivery and client satisfaction.
- Optimized resource allocation through careful analysis and data-driven decision-making, maximizing departmental efficiency.
Junior Specialist
Regional Healthcare Center
10.2013 - 01.2014
- Collaborated with cross-functional teams to develop innovative solutions.
- Resolved complex issues in a professional manner, ensuring customer satisfaction and maintaining company reputation.
- Established clear performance metrics for team members, monitoring progress towards goals on ongoing basis for continuous improvement opportunities.
- Developed comprehensive project plans for successful execution and timely completion of multiple initiatives.
Procurement Manager
Clinic Medsi
08.2010 - 10.2013
- Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.
- Negotiated contracts with suppliers to obtain favorable terms and pricing.
- Reduced procurement costs by implementing strategic sourcing initiatives and negotiating favorable contracts with suppliers.
- Developed strong relationships with key suppliers, resulting in improved communication, better pricing, and reliable delivery schedules.
Education
Ph.D. - Public Health
TBILISI STATE UNIVERSITY
Tbilisi, TB07.2024
MBA - Healthcare
CAUCASUS UNIVERSITY
Tbilisi, TB01.2015
FACULTY OF MEDICINE - Medicine
TBILISI STATE MEDICAL UNIVERSITY
Tbilisi, TB01.2012
Skills
- Effective Decision Making
- Operational Excellence
- Crisis Management
- Strategic Visioning
- Corporate Governance
- Financial Acumen
Languages
GEORGIAN - NATIVE
ENGLISH - FLUENT
RUSSIAN - FLUENT
Personal Information
Date of Birth: 03/21/88
References
AVAILABLE UPON REQUEST
Hobbies and Interests
- DATA ANALYTICS
- SPORT
- READING
- TRAVELLING
- MUSIC
Training
- Google Data Analytics Certificate
- Patient Safety and Quality Improvement: Developing a Systems View Course Johns Hopkins University
- EHealth: More than just an electronic record The University of Sydney Course
- MEDICAL EQUIPMENT MAINTENANCE AND MANAGEMENT - JICA (JAPAN)
- Slit lamp Microscope, Lensometer, Applanation tonometer - Inami
- Basic training course - Sysmex
- Basic training course - Nihon Kohden
- Anesthesia machine, Ventilator and Electrosurgical unit - Acoma
- Washer & Sterilizer PR course - Sakura Seiki
- 5S - KAIZEN TQM (TOTAL QUAILITY IMPROVENEMT) FOR MANAGERIAL IMPROVEMENT
- FCE B2 - THE CAMBRIDGE CENTRE
- IMPROVING QUALITY OF HEATH SERVICES - HARVARD SCHOOL OF PUBLIC HEALTH
Timeline
CEO
MEDX Georgia
06.2023 - Current
Quality Improvement Coordinator
Gudushauri National Medical Center
06.2022 - 07.2023
Tbilisi Regional Coordinator
Evex Clinics
01.2022 - 06.2022
Executive Director
Regional Healthcare Center
04.2018 - 01.2022
Director of the Clinic
Regional Healthcare Center
01.2018 - 04.2018
Senior Specialist
Regional Healthcare Center
01.2014 - 01.2018
Junior Specialist
Regional Healthcare Center
10.2013 - 01.2014
Procurement Manager
Clinic Medsi
08.2010 - 10.2013
Ph.D. - Public Health
TBILISI STATE UNIVERSITY
MBA - Healthcare
CAUCASUS UNIVERSITY
FACULTY OF MEDICINE - Medicine
TBILISI STATE MEDICAL UNIVERSITY
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