Salome Mtchedlishvili
Tbilisi
Summary
Dynamic leader with proven expertise in operations management and team leadership. Excelled in enhancing customer service through innovative approaches, leading to significant improvements in team performance. Skilled in leveraging corporate branding principles and fostering teamwork, I drive results by utilizing both hard and soft skills to exceed employer expectations.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Support Shift Lead
Wolt
06.2023 - Current
- Team Supervision
- Shift Management
- Performance Monitoring
- Training and Coaching
- Communication
- Conflict Resolution
- Process Improvement
- Collaboration
Support Associate
Wolt
11.2021 - 06.2023
- Customer Support
- Data Entry
- Collaboration
- Mentoring
- Training
English Speaking Game Presenter
Evolution Georgia
02.2019 - 02.2020
- Customer Interaction
- Communication
- Technical Proficiency
Education
Faculty of Humanities And Social Sciences - Art History
Tbilisi State University
04.2001 -
Brand Design
Academy Of Digital Industries
UI/UX Design
Google
Brand Management Course
University of London
Skills
Timeline
Support Shift Lead
Wolt
06.2023 - Current
Support Associate
Wolt
11.2021 - 06.2023
English Speaking Game Presenter
Evolution Georgia
02.2019 - 02.2020
Faculty of Humanities And Social Sciences - Art History
Tbilisi State University
04.2001 -
Brand Design
Academy Of Digital Industries
UI/UX Design
Google
Brand Management Course
University of London
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