Salome Goginashvili
Tbilisi,TB
Summary
In 2019 I completed my master's degree in political science at the University of Hamburg. Before that, in 2014, I successfully graduated from Ivane Javakhishvili Tbilisi State University with a bachelor’s degree in International Relations.
Currently i am interested in HR and Tech Recruiting and successfully completed my courses in Digital Institute in this field. It was one of my biggest challenge I have faced in my career life, then I found myself in a new professional path.
Currently I am studying UI/UX Design at Business and Technology University.
An independent and efficient way of working enabled me to work successfully in various branches. Customer Service Representative has brought me top-notch skills in oral and written communication, active listening and analytical problem-solving skills. This job has enhanced my service-oriented behaviors and understanding customer desires.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service Representative
DCS Communication Center
03.2019 - 01.2024
- Customer advisory
- Handling of complains of customers
- Check and control the orders of customers
Intern
Embassy Of Georgia In The Fed. Rep. Of German
09.2019 - 12.2019
Internship activities:
- Written and verbal correspondence between authorities
- Deployment in the consular area
- Preparation of weekly reports
Student Assistant
Hamburg University Of Applied Sciences
09.2018 - 03.2019
- Support for project Implementation FIS (Research Information System)
- Participation in presentations and workshops
Student Imployee
University Of Hamburg
03.2018 - 09.2018
- Research work and compilation of information material: overviews and distribution of employee lists
- Creation of evaluations using new evaluation tools
- Comparison of the evaluation results between current and previous versions
- Checking of lists according to given criteria
Education
Certificate - UI/UX Design
Business And Technology University - BTU
Tbilisi04.2024
Certificate - HR & Tech Recruiting
Digital Institute
Tbilisi10.2023
Master of Arts - Political Science
University of Hamburg
Hamburg11.2019
Bachelor of Science - International Relations
Tbilisi State University
Tbilisi05.2014
Skills
Administrative Assistance
Organization skills
Qualitative and Quantitative Research
Empirical research
Technical recruiting
Sourcing and Interviewing
Project planning
Empathy mapping
User Experience (UX)
Teamwork and communication
Language services
Affiliations
- Food service Industry
- Business activities
Certification
HR and Tech Recruiting
Participant of G20 Youth Summit
Languages
German
Full Professional
English
Full Professional
Russian
Limited Working
Spanish
Elementary
Timeline
Intern
Embassy Of Georgia In The Fed. Rep. Of German
09.2019 - 12.2019
Customer Service Representative
DCS Communication Center
03.2019 - 01.2024
Student Assistant
Hamburg University Of Applied Sciences
09.2018 - 03.2019
Student Imployee
University Of Hamburg
03.2018 - 09.2018
Certificate - UI/UX Design
Business And Technology University - BTU
Certificate - HR & Tech Recruiting
Digital Institute
Master of Arts - Political Science
University of Hamburg
Bachelor of Science - International Relations
Tbilisi State University
HR and Tech Recruiting
Participant of G20 Youth Summit
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