ROBEL MISGINA ASFAW
Geneva
Summary
I am a young professional with experience in client contact. Empathetic and skilled in negotiation, I am dynamic and proactive at work. I have a strong desire to learn and improve my skills. With a client-oriented approach, I build solid and lasting relationships. My ability to listen and understand clients' needs allows me to contribute positively to any team. I am motivated and determined to grow professionally and contribute to the success of the company. My goal is a better future, both for myself and for the organization I work for.
Overview
7
7
years of professional experience
Work History
Manager
Pages&Sips
10.2023 - 06.2025
- Budget management, expense tracking, and recommending adjustments.
- Training and mentoring apprentices to develop their skills and abilities.
- Planning and coordinating cultural and social events, such as book readings, author presentations, and themed evenings.
- Establishing and maintaining relationships with suppliers, negotiating favorable terms and conditions for the company..
Sales and Marketing Stage
Mercy Hands Europe
03.2023 - 09.2023
- Creating and maintaining new relationships with clients, donors, and sponsors.
- Improving the organization's marketing strategy through social media and enhancing the website with advertising and content.
- Tracking sales data and creating performance reports.
- Contacting key donors and the local community and organizing events.
Sales Advisor
Tezenis
03.2022 - 02.2023
- Personalized advice to clients to assist them in their purchasing decisions according to their needs.
- Reorganizing items on shelves to ensure the store is well-maintained, participating in routine maintenance tasks.
- Implementing commercial operations and promotional offers.
- Close collaboration with the sales team to develop sales and achieve set objectives
Assistant Manager
Le Pain Quotidien
01.2021 - 02.2022
- Maximizing staff productivity through organizational programs and supervision of 8 employees.
- Quickly resolving issues under stress.
- Assisting the team in their daily tasks, providing administrative and logistical support.
Waiter
ByLu'
12.2018 - 12.2020
- Defining customer loyalty procedures.
- Managing reservations and client contacts.
- Regular maintenance of the dining area, setting up tables, and ensuring overall cleanliness.
Education
Professional Training Certificate - Marketing et Stratégie
Ifage
High School - Commerce and Economics
Mario Pagano institut
Skills
- Communication strategies
- Working independently
- Creativity
- Empathy
- Negotiation
Langues
Italian
Bilingual or Proficient (C2)
French
Advanced (C1)
Spanish
Advanced (C1)
English
Upper intermediate (B2)
Timeline
Manager
Pages&Sips
10.2023 - 06.2025
Sales and Marketing Stage
Mercy Hands Europe
03.2023 - 09.2023
Sales Advisor
Tezenis
03.2022 - 02.2023
Assistant Manager
Le Pain Quotidien
01.2021 - 02.2022
Waiter
ByLu'
12.2018 - 12.2020
High School - Commerce and Economics
Mario Pagano institut
Professional Training Certificate - Marketing et Stratégie
Ifage
Personal Information
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