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Future goal is to constantly upgrade technical knowledge and stay abreast of relevant skill sets. Accomplished Representative Operations professional with a background in customer relations, analytical thinking, and quick learning. Eager to leverage skills in a dynamic operational role. Dedicated Sr. Representative with expertise in communication, management, and teamwork. Recognized for top performance and awarded Best Support Staff of the Year. Seeking to excel in a challenging Operations position.

An ambitious person aspires to a forward-thinking career path and wants to be accountable, detail-oriented, and have a strong work ethic. Attentive Social Media Coordinator with proven history developing engaging social posts that support corporate communications goals. Self-motivated with understanding of brand promotion and online marketing. Known for working quickly and efficiently across multiple social media platforms.

Strategically and innovatively managing social media platforms with over 2 years of experience in managing online reputation for global beauty brands like Dove, Vaseline, Ponds, Elle 18, and Glow & Lovely. Dedicated to developing innovative strategies that align with brand values, drive audience growth, and create impactful, customer-centric online experiences. Seeking to contribute my expertise to maintain and enhance the digital presence of leading beauty brands.

Accomplished Sr. Representative at Concentrix and former Jr. Engineer at iEnergizer, adept in Microsoft Office Suite and airline booking platforms. Excelled in resolving complex customer issues, enhancing service quality, and achieving key performance indicators. Proven ability to manage high call volumes, resolve escalated issues, and deliver exceptional client service in fast-paced environments. Adept at working in both B2C and B2B domains, ensuring customer satisfaction through efficient problem-solving and communication.

Rizwana Mulla

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Sr. Representative, Operations

Customer Representative International (UK)

Customer Delight Officer

Associate Pharmacist

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Diploma in Pharmacy - undefined

HSC - undefined

SSC - undefined

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Sr. Representative, Operations

Customer Representative International (UK)

Customer Delight Officer

Associate Pharmacist

Diploma in Pharmacy - undefined

HSC - undefined

SSC - undefined

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