Oleksandr Hulevatyi

Bonus management and live chat support. Skilled in KYC verification, bonus system configuration, and team coordination. Passionate about enhancing player loyalty through personalized engagement and data-driven.

Campaigns: work with VIP/high-roll clients.

Managed player interactions via live chat, ensuring high satisfaction and retention, and configured.

And launched promotional bonus campaigns (daily, weekly, monthly) - provided KYC.

Documentation support and risk-flag detection: supervised support team operations and daily.

Workflows - Analyzed user behavior to suggest loyalty incentives.

Communicate with parents. Write feedbacks. Organize teamwork among managers. Create daily plans, weekly plans, and monthly plans. Work out the personal courses.

Oversaw day-to-day operations across multiple departments, ensuring smooth workflow management and adherence to established policies.

Organization of the following lesson plans for kids, organized teamwork of teachers, communication with parents, and mental and physical development of kids.

Enhanced parent-teacher communication by holding regular meetings, discussing student performance, concerns, and areas for improvement.