Summary
Overview
Work History
Education
Skills
Software Proficiency
Languages
References
Timeline
Generic
Nino Shainidze

Nino Shainidze

Batumi,AJ

Summary

Experienced Restaurant General Manager with 6+ years in overseeing daily operations, leading teams, and boosting business growth. Skilled in managing budgets, training staff, and delivering excellent customer service. Passionate about creating a positive atmosphere and improving efficiency. Now seeking new opportunities to apply my skills in different fields and contribute to innovative growth.

Overview

7
7
years of professional experience

Work History

GENERAL MANGER

Restaurent ,,Inside''
Batumi
01.2021 - 01.2024
  • Opening Operations: Led the planning and execution of all opening activities, including site selection, design coordination, and supplier negotiations
  • Staff Hiring & Training: Recruited, trained, and developed a skilled team, ensuring high standards of service and operational efficiency from day one
  • Strategic Planning: Developed and implemented business strategies to drive revenue, manage costs, and ensure long-term success
  • Operational Management: Oversaw daily operations, ensuring quality service, efficient workflow, and compliance with health and safety standards
  • Financial Oversight: Managed budgets, monitored expenses, and ensured profitability through cost control and effective pricing strategies

Receptionist Administrator

Victoria Spa
Batumi
01.2020 - 12.2021
  • Greeted clients with a friendly and professional demeanor, ensuring a relaxing and positive first impression.
  • Managed appointment bookings and treatment schedules using spa management software to maximize efficiency and client satisfaction.
  • Handled all front desk duties, including answering phone calls, responding to inquiries, and confirming/rescheduling appointments.
  • Processed client payments, issued invoices, and maintained accurate records of daily transactions.
  • Assisted with inventory control for spa products and treatment supplies, placing orders as needed.
  • Maintained a clean and serene reception area, ensuring compliance with spa hygiene and ambiance standards.
  • Supported spa therapists and management with administrative tasks, such as staff scheduling, reporting, and customer feedback follow-up.
  • Promoted spa services and retail products, contributing to upselling and client retention.

SALES OFFICER

JSC "Credo Bank"
Tbilisi
01.2019 - 12.2020
  • Spearheaded sales initiatives for Credo Bank's financial products and services, ensuring alignment with customer requirements
  • Fostered and maintained strong client relationships, delivering personalized banking solutions
  • Consistently met and exceeded sales targets through strategic customer engagement and needs analysis

MANAGER

Lounge "Pierce" (LLC "Paradise")
Batumi
01.2018 - 01.2019
  • Oversaw lounge daily ops;
  • Ensured top-notch service;
  • Managed staff effectively;
  • Uphold safety & health regs

GENERAL MANAGER

Restaurant "Acropolis" (LLC "Paradise")
Batumi
01.2017 - 01.2018
  • As the General Manager at Restarent Acropolis, I was responsible for overseeing daily operations, ensuring excellent customer service, managing staff, and driving business growth
  • My role involved implementing operational strategies, maintaining financial performance, and ensuring a high standard of food quality and cleanliness

Education

BACHELOR OF BUSINESS -

Ilia state university
Tbilisi
01.2024

Skills

  • Sales Forecasting
  • Negotiation
  • Relationship Management
  • Customer Retention
  • Strategic Planning
  • Communication

Software Proficiency

  • Microsoft Word – Document formatting, editing, and template usage;
  • Microsoft Excel – Data entry, formulas, and basic analysis;
  • Fina – Financial and accounting software for budgeting, reporting, and expense tracking;
  • Suphra – Restaurant management software for sales, inventory, and daily operations;
  • Sabata – Hospitality software for reservation management and customer service;
  • Google Workspace – Docs, Sheets, Slides, and Drive collaboration;
  • Email & Calendar Tools – Outlook, Gmail, and Google Calendar;
  • PDF Tools – Adobe Acrobat for PDF editing and form filling.

Languages

  • Georgian - Native
  • English -B2 – Upper Intermediate;
  • Turkish-B1 – Intermediate;
  • Russian - B1 – Intermediate;

References

References available upon request.

Timeline

GENERAL MANGER

Restaurent ,,Inside''
01.2021 - 01.2024

Receptionist Administrator

Victoria Spa
01.2020 - 12.2021

SALES OFFICER

JSC "Credo Bank"
01.2019 - 12.2020

MANAGER

Lounge "Pierce" (LLC "Paradise")
01.2018 - 01.2019

GENERAL MANAGER

Restaurant "Acropolis" (LLC "Paradise")
01.2017 - 01.2018

BACHELOR OF BUSINESS -

Ilia state university
Nino Shainidze