Summary
Overview
Work History
Education
Skills
Timeline
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NINO NIAURI

Sports Operations Officer
Tbilisi

Summary

Dynamic employee with a proven track record at Adjarabet.com. Already skilled in microsoft excel and working on improving and acquiring more technical skills to work with larger data bases. Throughout the time in Adjarabet I have gained notable knowledge about companies diverse product and its operating structure.

Overview

6
6
years of professional experience

Work History

Sports Opperations Officer

Adjarabet.com
09.2019 - Current
  • Collaborating with other service teams for coordinated operations.
  • Updating and maintaining the page content daily.
  • Periodically testing app's new features and reporting the results to relevant teams.
  • Performing systematic evaluations of operations, identifying key improvement opportunities.
  • Building relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Monitoring content team performance on 'am' market

Customer Service Representative

Adjarabet.com
06.2019 - 08.2019
  • Resolved customer complaints with empathy, resulting in higher rate of customer satisfaction.
  • Responded to customer requests for products, services, and company information.
  • Assisted customers in navigating company website and placing bets on variety of products, improving overall user experience.

Education

Bachelor in Business Management - Business Management

Ilia Chavchavadze State University
Tbilisi
06-2022

Skills

Microsoft excel

Microsoft word

Microsoft power point

SQL

Tableau

Languages

Georgian - Native

English - Full working proficiency

Spanish - Full working proficiency

Russian - Limited working proficiency

Timeline

Sports Opperations Officer

Adjarabet.com
09.2019 - Current

Customer Service Representative

Adjarabet.com
06.2019 - 08.2019

Bachelor in Business Management - Business Management

Ilia Chavchavadze State University

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NINO NIAURISports Operations Officer