Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Nikoloz Tsertsvadze

Nikoloz Tsertsvadze

Summary

Motivated individual with diverse experience across customer-facing roles. Demonstrates strong interpersonal skills and a commitment to collaborative success. Eager to leverage adaptability and problem-solving abilities in future opportunities.

Overview

4
4
Languages
5
5
years of professional experience

Work History

Sales Agent

GHS Consulting
Tbilisi, Tbilisi
06.2021 - 10.2021
  • Achieved company targets by implementing successful sales strategies.
  • Built exceptional customer satisfaction by delivering friendly service.
  • Resolved customer issues and complaints with quick-thinking problem-solving.

Waiter

Resort Lagodekhi
Lagodekhi, Kakheti
07.2024 - 10.2024
  • Served meals and drinks with professionalism and care, ensuring timely delivery to maintain high standards of service.
  • Supported team members during rush hours, demonstrating flexibility and teamwork in a fast-paced environment.
  • Maintained safe hygiene and food handling standards for full compliance.

Supervisor

Paragraph Tabori
Tbilisi, Tbilisi
09.2025 - 05.2026
  • Provided clear staff instructions, ensuring consistent achievement of production targets.
  • Resolved customer complaints swiftly, turning negative experiences into positive outcomes.
  • Monitored inventory levels and ordered stock, ensuring uninterrupted operations.
  • Upheld cleanliness and organisation standards, contributing to a safe and efficient workplace.

Manager

Area 21
Tbilisi, Tbilisi
06.2026 - 08.2026
  • Developed and delivered comprehensive training programmes, improving team skills and performance.
  • Monitored staff performance and developed improvement plans.
  • Supported employee morale and well-being by developing positive practices centred on career development and individual job satisfaction.
  • Managed inventory control, reducing waste and ensuring optimal stock levels at all times.

Education

Diploma of Higher Education -

53 Public School
Tbilisi
01-2020

Bachelor of Business Administration - Management

Ilia State University
Tbilisi
01-2026

Skills

  • Customer service
  • Problem resolution
  • Operational support
  • Team leadership
  • Team motivation
  • Communication skills

Languages

Georgian
First Language
English
Proficient
C2
Russian
Advanced
C1
Spanish
Elementary
A2

Interests

  • Sports
  • Cooking
  • Music
  • Board games

Timeline

Manager

Area 21
06.2026 - 08.2026

Supervisor

Paragraph Tabori
09.2025 - 05.2026

Waiter

Resort Lagodekhi
07.2024 - 10.2024

Sales Agent

GHS Consulting
06.2021 - 10.2021

Diploma of Higher Education -

53 Public School

Bachelor of Business Administration - Management

Ilia State University
Nikoloz Tsertsvadze