Nikoloz Kvirikashvili

Dedicated and results-oriented Customer Service Representative with one year of invaluable experience at Adjarabet, a leading organization in the gaming industry. Proven ability to deliver exceptional customer support and build positive relationships through effective communication and problem-solving skills. Adept at navigating complex inquiries and providing accurate information to customers, ensuring their satisfaction and loyalty. Possess a solid understanding of Adjarabet's products and services, allowing for efficient resolution of customer issues and inquiries. Demonstrated proficiency in utilizing customer service software and systems to streamline processes and enhance overall customer experience. Detail-oriented and committed to maintaining a high standard of service, consistently exceeding performance expectations. Known for maintaining a calm and composed demeanor in high-pressure situations, and skilled in de-escalating conflicts to achieve amicable resolutions. Committed to ongoing professional development, staying abreast of industry trends and updates to continuously enhance skills and knowledge. A proactive team player with a customer-centric approach, seeking to contribute to the success and growth of Adjarabet through unwavering dedication to customer satisfaction.