Natalia Strydom

Assistant Quality Manager

Caparol Georgia

Tbilisi, Georgia

03.2008 - 03.2017

Assisted in maintaining quality standards across various production lines.
Collaborated with teams to conduct regular quality inspections and audits.
Supported training sessions on quality control procedures for new employees.
Monitored compliance with safety regulations and company policies.
Helped document and report quality issues to the management team.
Participated in developing process improvement plans for operational efficiency.
Communicated effectively with staff regarding quality expectations and guidelines.
Developed and implemented quality management systems to ensure compliance with ISO 9001 standards.
Actively participated in continuous improvement initiatives across the organization.
Prepared documents required for external certifications such as ISO 9001.
Liaised with customers regarding product specifications, regulatory requirements, testing protocols.
Conducted internal audits of processes, products and services to identify areas for improvement.
Maintained an up-to-date database of all customer complaints received from various channels.
Trained and developed employees in effort to contribute to overall professional growth.
Managed company onboarding processes, interviewing, and selecting new quality assurance personnel.
Spearheaded creation and implementation of work instructions and procedures.
Represented the company in external audits, demonstrating the effectiveness of the quality management system.
Fostered a team-oriented environment, encouraging collaboration and knowledge sharing among quality and production staff.
Led the development and implementation of quality management systems in accordance with ISO 9001 standards.
Developed and maintained quality documentation, including quality manuals, procedures, and records.
Managed internal audit program, identifying non-conformances and leading corrective action plans.