Summary
Overview
Work History
Education
Skills
Interests
Affiliations
Timeline
Volunteer
Natalia Gracheva

Natalia Gracheva

Account Executive
Tbilisi

Summary

Energetic Account Executive bringing experience in b2c, b2b, SaaS sales. Maintains current insight on market trends and customer preferences to boost sales. Open and clear communicator skillful in resolving conflicts and completing purchases.

Overview

14
14
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

Strategic Account Sales Executive

houzz.com
Moscow
2018.10 - 2022.03
  • Generated sales activity to build functional pipeline of qualified opportunities.
  • Suggested solutions and innovative ideas to meet client needs.
  • Monitored sales performance metrics to achieve strategic account objectives.
  • Built and strengthened relationships with new accounts to drive monthly revenue growth.
  • Mentore and motivate staff to instill desire for superior performance.

Brand Ambassador

lafabbrica.it
Moscow
2017.09 - 2018.10
  • Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
  • Collaborated with local field sales to promote brand awareness and sales results.
  • Showed understanding of customer's personal style and preferences when offering product advice.

Regional Sales Manager

ortgraph.ru
Moscow
2016.10 - 2017.09
  • Participation in exhibitions
  • Executed successful promotional events and trade shows for architects and designers

Regional Sales Manager

xtile.ru
Moscow
2014.06 - 2016.10
  • Coached customers associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Participated in sales calls with customer relationships and uncover opportunities for growth.

Sales Consultant

kingkoil.com
Moscow
2013.03 - 2014.06
  • Created detailed sales presentations to communicate product features and market data.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Maximized customer retention by resolving issues quickly.
  • Followed up with existing customers to provide additional support and address concerns.

Sales Consultant

lladro.com
Moscow
2008.09 - 2013.05
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Maximized customer retention by resolving issues quickly.
  • Followed up with existing customers to provide additional support and address concerns.
  • Provided sales and customer service assistance to walk-in traffic

Education

Bachelor of Science - Sociology

Moscow Railway University
Moscow, Russia
2007.09 - 2012.06

Skills

    Product and service sales

Multitasking Abilities

Active Listening

MS Office

Teambuilding

Excellent Communication

Good Telephone Etiquette

Interests

Wine and everything related his production

Affiliations

Curator in https://helpingtoleave.org/en

Timeline

Strategic Account Sales Executive

houzz.com
2018.10 - 2022.03

Brand Ambassador

lafabbrica.it
2017.09 - 2018.10

Regional Sales Manager

ortgraph.ru
2016.10 - 2017.09

Regional Sales Manager

xtile.ru
2014.06 - 2016.10

Sales Consultant

kingkoil.com
2013.03 - 2014.06

Sales Consultant

lladro.com
2008.09 - 2013.05

Bachelor of Science - Sociology

Moscow Railway University
2007.09 - 2012.06
Natalia GrachevaAccount Executive