Mikheil Khetsuriani
Entry-Level Digital Marketing Specialist
Tbilisi
Summary
Proven track record in social media management at Comic Book Store "Collector," enhancing online presence and customer engagement. Adept at problem-solving and delivering exceptional customer service, I effectively streamlined communication and boosted brand visibility through creative content strategies. Committed to fostering positive relationships and driving results. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills
Overview
6
6
years of professional experience
2
2
Languages
Work History
Facebook Marketplace Sales Assistant
Used Conex LLC
04.2021 - 05.2022
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Social Media & Content Coordinator
Comic Book Store "Collector"
Tbilisi, Georgia
01.2019 - 03.2020
- Conducted daily updates to social media profiles to boost company online presence.
- Supported product launches through the creation of engaging multimedia content across various platforms.
- Improved customer service experience by responding promptly and professionally to inquiries or comments on social media channels.
- Managed multiple social media accounts, ensuring consistent messaging and branding across all platforms.
Guest House Manager
"Fango"
03.2019 - Current
- Cultivated a welcoming atmosphere by designing aesthetically pleasing common areas that catered to diverse preferences of guests.
- Coordinated maintenance tasks for timely repairs and minimal disruption to guests'' stay.
- Maintained high levels of cleanliness and hygiene throughout the property, adhering to industry standards.
- Streamlined booking processes to enhance efficiency and reduce errors in reservations.
- Monitored online reviews regularly, addressing concerns proactively to maintain a strong online reputation.
- Provided exceptional service and assistance to guests upon check-in.
Education
Bachelor's Degree in Public Affairs -
Georgian Institute Of Public Affairs
Tbilisi, Georgia 04.2001 -
Digital Marketing Certificate - Digital Marketing
Skillwill Neo University
Tbilisi, Georgia 07.2024 - 11.2024
Skills
Customer service
Problem-solving
Adaptability and flexibility
Decision-making
Social media management
Social media marketing
Teamwork
Teamwork and collaboration
Timeline
Digital Marketing Certificate - Digital Marketing
Skillwill Neo University
07.2024 - 11.2024
Facebook Marketplace Sales Assistant
Used Conex LLC
04.2021 - 05.2022
Guest House Manager
"Fango"
03.2019 - Current
Social Media & Content Coordinator
Comic Book Store "Collector"
01.2019 - 03.2020
Bachelor's Degree in Public Affairs -
Georgian Institute Of Public Affairs
04.2001 -
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