Overview
Work History
Education
Timeline
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Mikheil Gabadze

Tbilisi

Overview

7
7
years of professional experience

Work History

Customer Support Officer

Silknet
01.2024 - 11.2024
  • Monitored incoming calls and emails for customer support issues.
  • Provided technical support to customers through live chat.

Content Moderator

Majorel
11.2023 - 06.2024
  • Screening and monitoring uploaded videos, comments, hashtags, etc. For obusive, violent or other inappropriate content.


Quality Control Specialist

Horus Company
11.2021 - 03.2023
  • Collaborated with cross-functional teams to ensure consistent adherence to quality standards across all products.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Educated employees on specific QA standards and confirmed maintenance of standards.
  • Reported problems and concerns to management.

Manager

Auto Invest
04.2020 - 08.2021
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.

Sales Manager

JYSK
05.2018 - 01.2020
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Education

Business Administration And Management

European University
Tbilisi, Georgia

Timeline

Customer Support Officer

Silknet
01.2024 - 11.2024

Content Moderator

Majorel
11.2023 - 06.2024

Quality Control Specialist

Horus Company
11.2021 - 03.2023

Manager

Auto Invest
04.2020 - 08.2021

Sales Manager

JYSK
05.2018 - 01.2020

Business Administration And Management

European University

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Mikheil Gabadze