Summary

Overview

Work History

Education

Skills

Websites

Certification

Projects

Publications

Personal Information

Recommendations

Software

Timeline

Miad-Ul-Ahsan Fahim

Troubleshooter

Hengelo

Summary

Results-driven professional with a Master's in International Business and hands-on experience in supply chain operations. Successfully managed warehouses at DHL and received extensive SAP training. Conducted research on optimizing supply chains for the European market. Transitioning into a new field with strong analytical and problem-solving skills developed in a fast-paced technical environment. Expertise in diagnosing issues and implementing effective solutions to ensure operational efficiency. Excited to leverage transferable skills in a new professional challenge.

Overview

years of professional experience

Certifications

Languages

Work History

TROUBLESHOOTER

DHL CITY HUB GRONINGEN

11.2024 - Current

Scanned & labeled 500+ packages/shift, ensuring 100% accuracy
Resolved 30+ shipment issues weekly (damage, loss, misroutes)
Assisted drivers, reducing failed deliveries by 20%
Updated package statuses with 99% accuracy in DHL system
Sorted 1,000+ packages/shift by route & urgency
Investigated & resolved undelivered parcels, minimizing delays

WAREHOUSE SUPERVISOR

DHL CITY HUB GRONINGEN

12.2023 - 11.2024

Trained & guided 10+ warehouse staff, improving efficiency
Ensured 99% accuracy in order packing and shipping
Optimized processes, reducing costs and increasing workflow efficiency
Managed daily task distribution for 5+ freelancers to meet targets
Enforced safety guidelines and company policies, ensuring compliance
Reported daily updates to management & provided performance feedback

DISPATCH SECTION (AS A FREELANCER)

RADIAL NETHERLANDS

10.2023 - 07.2024

Ensuring that customer orders are correctly picked, packed, and ready for dispatch
Applying shipping labels and verifying package details for accuracy
Ensuring packages are handed over to the correct carriers on time
Prioritizing express orders to meet delivery deadlines
Resolving missing, damaged, or incorrectly labeled packages
Occasionally assisting with inquiries regarding dispatch and delivery status

RECRUITMENT ANALYST

Z N CONSULTANTS

08.2022 - 07.2023

Using job portals, social media, and databases to find potential candidates
Reviewing resumes, conducting initial screenings, and evaluating candidate fit
Scheduling interviews, preparing questions, and gathering feedback
Creating reports on recruitment metrics like time-to-hire and cost-per-hire
Identifying bottlenecks in recruitment and suggesting improvements
Ensuring hiring processes comply with company policies

JR. EXECUTIVE-HR

MARKS MEDICAL HOSPITAL DHAKA

05.2020 - 06.2022

Ensuring that all company policies and procedures are followed by all employees
Developing strategies for improving employee productivity, increasing market share, and generating new business opportunities
Overseeing the development and implementation of new policies and procedures that align with organizational goals
Managing the hiring, training, and firing of employees within their organization
Maintaining an understanding of current industry trends to keep the company competitive in its field
Developing a vision for the company's future and communicating this vision to employees
Managing the organization's finances by creating budgets and monitoring spending to ensure it is within set limits
Conducting exit interviews with departing employees to determine why they are leaving the company

Education

Master's Degree - International Business & Management

Hanze University of Applied Sciences

Groningen, Netherlands

05.2023 - 12.2024

Diploma - Procurement & Supply Chain Management

Strategia Netherlands

Rotterdam, Netherlands

05.2025 - Current

Training - Supply Chain Data Analyst Specialization

Unilever

04.2001 -

Training - Supply Chain Management Specialization

Rutgers The State University

New Jersey

04.2001 -

Training - Digital Technologies & Manufacturing

University of Michigan

Michigan

04.2001 -

BBA - Management

National University Bangladesh

Dhaka, Bangladesh

05.2015 - 10.2019

Skills

Warehouse operations

Quality checks

Staff management

Problem-solving

Employee motivation

Staff training

Team leadership

Strategic planning

Business development and planning

Product knowledge

Verbal and written communication

Sales process

Websites

https://www.linkedin.com/in/miad-ul-ahsan/

Certification

Innovate Sustainability Solution for Business: European Mobility Week

Projects

* 14/09/2023 – 04/11/2023
Navigating The Digital Frontier: Strategies To Mitigate Employee Burnout at LET'S GET DIGITAL.

* 05/12/2023 – 19/01/2024
An Examination Of Huawei's Strategic Decisions: Balancing Tensions For Sustainable Growth

* 11/02/2024 – 17/04/2024
Overcoming Grid Challenges and Achieving CO2 Neutrality For ARRIVA Netherland. Evolution, Revolution, "Hydrolution"

* 04/05/2024 – 14/06/2024
Game Scheduling App Idea for Netherlands named "FIELDZ"

Publications

2024 - Sustainable Financing Strategies for the RMG Industry: Ensuring Long-Term Environmental and Economic Viability.

https://www.researchgate.net/publication/380722186_Sustainable_Financing_Strategies_for_the_RMG_Industry_Ensuring_Long-Term_Environmental_and_Economic_Viability

2024 - Optimizing Material Flow Using Appropriate 3pl in Transportation. https://www.researchgate.net/publication/380722075_Optimizing_Material_Flow_Using_Appropriate_3pl_in_Transportation

2024 - Carbon Removal Certification Framework Implications for Steel Industry https://www.researchgate.net/publication/380721845_Carbon_Removal_Certification_Framework_Implications_for_Steel_Industry

2024 - Understanding the Shifting Dynamics of Customer Base. A Case Study of New Rebels.

https://www.researchgate.net/publication/380721725_Understanding_the_Shifting_Dynamics_of_Customer_Base_A_Case_Study_of_New_Rebels

2024 - An Examination of Huawei's Strategic Decisions Balancing Tensions for Sustainable Growth.

https://www.researchgate.net/publication/380721702_An_Examination_of_Huawei's_Strategic_Decisions_Balancing_Tensions_For_Sustainable_Growth

Personal Information

Date of Birth: 01/15/98
Gender: Male
Nationality: Bangladeshi

Recommendations

Dr. Zafer Konakli, Supply Chain Professor at Hanze University of Applied Sciences & Thesis Supervisor, z.konakli@pl.hanze.nl, (+31) 505952216
Daniel Turle, Lecturer/Researcher Finance, Accounting and Entrepreneurship at Hanze University of Applied Sciences, d.de.souza.turle.da.silva@pl.hanze.nl, (+31) 505952866
Abu Sufian Khan, Head of Human Resources at NewVision, sufian@newvision-bd.com, (+880) 1710421688

Software

Illustrator

MS Office Applications

Photoshop

Timeline

Diploma - Procurement & Supply Chain Management

Strategia Netherlands

05.2025 - Current

Supply Chain Management Specialization

03-2025

Unilever Supply Chain Data Analyst Specialization

03-2025

Digital TechnologDigital Technologies and the Future of Manufacturing Specialization

03-2025

Implementing Supply Chain Analytics

03-2025

Industrial Internet of Things (IIoT)

03-2025

Supply Chain Operations

03-2025

Supply Chain Planning

03-2025

Supply Chain Logistics

03-2025

Supply Chain Management Strategy

03-2025

Additive Manufacturing

02-2025

Digital Twins

02-2025

Supply Chain Management and Analytics

02-2025

Supply Chain Optimization

02-2025

Supply Chain Software Tools

02-2025

Supply Chain Sourcing

02-2025

Using Data Analytics in Supply Chain

02-2025

TROUBLESHOOTER

DHL CITY HUB GRONINGEN

11.2024 - Current

Innovate Sustainability Solution for Business: European Mobility Week

06-2024

WAREHOUSE SUPERVISOR

DHL CITY HUB GRONINGEN

12.2023 - 11.2024

SAP training in Material requirement planning, Purchasing & Warehouse management by BA Business Advice GmbH

11-2023

DISPATCH SECTION (AS A FREELANCER)

RADIAL NETHERLANDS

10.2023 - 07.2024

Master's Degree - International Business & Management

Hanze University of Applied Sciences

05.2023 - 12.2024

Professional Digital Content Management

09-2022

RECRUITMENT ANALYST

Z N CONSULTANTS

08.2022 - 07.2023

Professional Office Application Expert

05-2021

JR. EXECUTIVE-HR

MARKS MEDICAL HOSPITAL DHAKA

05.2020 - 06.2022

Professional Graphic Designer

12-2019

BBA - Management

National University Bangladesh

05.2015 - 10.2019

Training - Supply Chain Data Analyst Specialization

Unilever

04.2001 -

Training - Supply Chain Management Specialization

Rutgers The State University

04.2001 -

Training - Digital Technologies & Manufacturing

University of Michigan

04.2001 -

Miad-Ul-Ahsan Fahim

Summary

Overview

Work History

TROUBLESHOOTER

WAREHOUSE SUPERVISOR

DISPATCH SECTION (AS A FREELANCER)

RECRUITMENT ANALYST

JR. EXECUTIVE-HR

Education

Master's Degree - International Business & Management

Diploma - Procurement & Supply Chain Management

Training - Supply Chain Data Analyst Specialization

Training - Supply Chain Management Specialization

Training - Digital Technologies & Manufacturing

BBA - Management

Skills

Websites

Certification

Projects

Publications

Personal Information

Recommendations

Software

Timeline

Diploma - Procurement & Supply Chain Management

TROUBLESHOOTER

WAREHOUSE SUPERVISOR

DISPATCH SECTION (AS A FREELANCER)

Master's Degree - International Business & Management

RECRUITMENT ANALYST

JR. EXECUTIVE-HR

BBA - Management

Training - Supply Chain Data Analyst Specialization

Training - Supply Chain Management Specialization

Training - Digital Technologies & Manufacturing

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