Mariam Bibineishvili
COO
Tbilisi,Tbilisi
Summary
Knowledgeable Administrative Manager uses operational experience to inform strategic guidance. Coordinates ideal organizational outcomes by analyzing existing processes and developing tangible system improvements. Driven problem solver handles multiple tasks and projects simultaneously.
Overview
2
2
years of professional experience
Work History
Administrative Manager
Paint Your Life Ge LLC
01.2022 - Current
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Updated reports, managed accounts, and generated reports for company database.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Met department budgets by monitoring and reporting on office expenses.
- Delivered performance reviews, recommending additional training or advancements.
Sales Associate
4T Wiggers
09.2020 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Researcher
Aviation Consulting Group
04.2019 - 06.2020
- Gathered and organized information for research purposes.
- Wrote research papers, reports, reviews, and summaries regarding airport.
- Interpreted data analysis results to draw inferences and conclusions.
- Developed research proposals, identified research objectives and created research plans.
- Collaborated with leadership team to identify relevant questions and determine best methods of collection.
- Proposed innovative methods for capturing and analyzing customer data.
Call Center Operator
Ds.Pro,
01.2018 - 03.2019
- Assisted customers by answering questions and responding to inquiries.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Responded to customer requests for products, services, and company information.
- Recommended products to customers, thoroughly explaining details.
- Promoted available products and services to customers during service, account management, and order calls.
- Received multiple positive reviews acknowledging dedication to excellent customer service.
Tourist Guide
FlyDubai
03.2016 - 11.2018
- Built personal relationships with guests to promote positive experiences.
- Researched information to provide accurate, detailed tours.
- Collected and deposited payments from guests.
- Guided groups of up to 50 people on scheduled tours.
- Shared historical and cultural context to keep tour informative and provide more profound understanding of area.
- Planned and organized tours by determining routes, selecting sights and landmarks to visit, and coordinating transportation and accommodations.
Education
Master of Social Science -
Ivane Javakhishvili State University
Tbilisi 06.2021
BSC International Relations -
Ilia State University
Tbilisi 06.2019
Skills
- Logistics Support Services
- Account Reconciliation
- Strategic Planning
- Policy and Procedure Modification
- Data Management
- Presentation Design
- Meeting Support
- Customer Care
Hiking, traveling, rock climbing, photography
I love traveling around to explore as much as possible, but for now I have only been to several countries which are Germany, Italy, Turkey, Azerbaijan, Armenia, Iran and India. I find it fascinating to get in touch with different people and cultures. While being out I usually find myself taking Photos or Videos. During my life I have some summits on the different peaks such as Tetnuldi (4858m) , Kazbeg (5054m) and one of the most important for me - Damavand (5671m). Being outside, generally in nature helps me to think through most of my thoughts and get ready for the upcoming challenges.
Languages
English
Bilingual or Proficient (C2)
Russian
Advanced (C1)
Timeline
Administrative Manager
Paint Your Life Ge LLC
01.2022 - Current
Sales Associate
4T Wiggers
09.2020 - 01.2021
Researcher
Aviation Consulting Group
04.2019 - 06.2020
Call Center Operator
Ds.Pro,
01.2018 - 03.2019
Tourist Guide
FlyDubai
03.2016 - 11.2018
Master of Social Science -
Ivane Javakhishvili State University
BSC International Relations -
Ilia State University
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