Marina Illarionova

Gold mining company

www.nordgold.com

• Working with the suppliers, manufacturers as well as within the departments
• Maintenance of a database

Company Overview: Industrial Equipment, Machine Tools and Components

www.emerson.com

• Provide leadership and strategic direction to the Customer Service and Logistics Functions
• Ensure the highest level of Customer Service, development and maintenance of Order Fulfilment Best Practices
• Accountable for the Customer Service Key Performance Indicators (KPI) and working with the entire Supply Chain
• Manage day to day operational relationships with 3PLs and support the regional team in contract, rate negotiations, logistics trade terms and annual review of 3PLs
• Manages the people , materials, equipment, and logistics processes
• Procurement process management
• Responsibility for large-scale, complex projects (duration greater than 1 year, budget greater than $10 million) delivering ERP launching and conversion
• Ensure effective processes are in place supporting introduction of new ERP and EDI projects
• Managed all incoming applications and the organization's certification credentialing processes
• Create reports and presentations to communicate project status and results to stakeholders
• Work as a liaison between the IT department and other departments to deliver exceptional systems support
• Arrange warehouse, catalog goods, plan routes and process shipment
• Develop project documentation, including project plans, certification, specifications.

• Company Overview: Transportation, Logistics, Warehousing, International Logistics

www.stslogistics.net

• Oversee the transportation of goods from origin to destination, ensuring that shipments are delivered on time and in compliance with customer requirements
• Involves coordinating with suppliers, carriers, and other stakeholders to ensure smooth and efficient operations
• Develop and manage transportation budgets, including forecasting and tracking transportation costs
• Establish and maintain relationships with carriers, suppliers, and other external partners
• Experience working with transport documents (rail, air, sea, and road transport)
• Manage CRM systems and other tools for client relationship management

Company Overview: Transportation, Logistics, Warehousing, International Logistics

www.itella.com

* Managed daily warehouse operations for shipping and receiving, increasing throughput

* Coordinated with multiple customers and SKUs to enhance order processing efficiency

* Led a team of 10+ in inventory management, successfully handling over 5,000 SKUs

* Identifying new sales opportunities in existing accounts

* Lead contract negotiations and renewals

Company Overview: Food Products

www.danone.ru

• Facilitate cross-functional team meetings to enhance customer experience strategies
• Monitor and report on key performance metrics to senior management
• Mentor junior team members in customer service best practices and technologies
• Managed daily inventory stocktaking with FEFO strategy

Company Overview: Food Products

www.danone.ru

• Coordinate and monitor supply chain operations, ensuring timely delivery of goods and compliance with safety and quality standards
• Attend telephone calls to obtain order, Process orders in a timely and efficient manner to meet customer delivery expectations
• Resolve any issues that arise with customer orders including changes, cancellations, or discrepancies
• Communicate with vendors on all matters PO related
• Maintain accurate customer information in ERP systems and customer’s master profile

Company Overview: Inspecrot

Russian-customs.org/news/

• Document flow support
• Preparation for meetings, gathering and notifying participants, keeping minutes of the meeting, preparing and approving the minutes.