Mariana Spijker-Rocha

. Managed projects involving clients, translators, and colleagues from diverse cultures, ensuring smooth communication and successful outcomes.
. Coordinated cross-departmental collaboration to deliver high-quality results on time and within budget.
. Implemented efficient project management strategies to streamline processes and enhance team productivity.

. Winner of the PMO's "We Progress” award for being a team player and staying positive through challenging periods.

. Managed projects with the supervision.

. Supported Project Managers in managing client accounts.

. Assisted in providing exceptional customer service at Zara, utilizing proactive and multitasking skills to meet customer needs.
. Collaborated with team members to ensure efficient operations and a seamless shopping experience for customers.

. Managed company's social media platforms, including Facebook and Instagram
. Created engaging copy and content to drive user engagement
. Developed and implemented social media strategies to increase brand visibility

. Managed architecture projects, from creating quotes and proposals to providing licenses and documents required for each event in a timely manner.
. Contacted teams from architects to providers and created agendas to ensure customer satisfaction.

. Translated educational materials, campaign plans, guidelines, and emails for the Superintendency at CVM.
. Created a glossary of key terms for new interns to adapt to the financial market vocabulary.
. Assisted in attending financial education lectures and working with top professionals in the field.

. Managed administrative tasks including organizing business agenda, conference rooms, and providing support to Brazilian and foreign customers.
. Handled telephone and email communication with suppliers to ensure smooth operations.