Mariam Tchumbadze
Law
Tbilisi
Summary
Adept at driving revenue growth through innovative online sales strategies, I excelled at my own company and Adjara Group Hospitality HQ by optimizing e-commerce operations and enhancing customer service. Skilled in online sales forecasting and demonstrating exceptional problem-solving abilities, I achieved significant customer satisfaction and retention, leveraging my expertise in online sales techniques and personalized service.
Overview
3
3
years of professional experience
Work History
Online Sales
Own Company
01.2022 - Current
- Developed e-commerce strategies that led to increased revenue growth from online sales channels.
- Maximized online sales by optimizing product listings, images, and descriptions on the company website.
- Boosted online sales by implementing effective product descriptions and visually appealing listings.
Rooms Service - Call Centre
Adjara Group Hospitality HQ
01.2024 - 03.2024
- Enhanced customer satisfaction by efficiently addressing and resolving service-related issues.
- Achieved higher customer retention rates through personalized service interactions that demonstrated genuine care for client needs.
- Entered and updated clients' proprietary information in [Software] system.
- Increased first-call resolution rates by actively listening to customer concerns and providing tailored solutions.
Education
Bachelor of Law - Tbilisi State University
195 Deutsch Öffentliche Schule-195 German School
Saburtalo 04.2001 -
Skills
Online sales forecasting
Online sales
Online sales strategies
Online sales techniques
Timeline
Rooms Service - Call Centre
Adjara Group Hospitality HQ
01.2024 - 03.2024
Online Sales
Own Company
01.2022 - Current
Bachelor of Law - Tbilisi State University
195 Deutsch Öffentliche Schule-195 German School
04.2001 -
Similar Profiles
DERIAN ALPIZARDERIAN ALPIZAR
Owner / Car Detailer at Own CompanyOwner / Car Detailer at Own Company
ADINA RADAADINA RADA
Independent Project Manager and Consultant at Own CompanyIndependent Project Manager and Consultant at Own Company
ALİ YÜKSELALİ YÜKSEL
Mechanical Engineer at Own CompanyMechanical Engineer at Own Company