Mariam Mumladze
Education Program Coordinator
Tbilisi
Summary
Dedicated and detail-oriented education program coordinator with over 6 years of experience in student services, program management, and international education logistics. Proven track record in operational coordination, customer support, and managing multicultural partnerships. Fluent in English and Georgian, with UK-based academic background and a strong commitment to delivering high-quality educational services.
Overview
10
10
years of professional experience
Work History
Founder & Education Advisor
Kingdom Education
01.2024 - Current
- Founded an education agency supporting students from Georgia to study in the UK
- Organized summer camps, short courses, and full-time study programs in the UK
- Delivered end-to-end coordination: visa processing, accommodation, flights, and school partnerships
- Personally advised students and families; built high-trust relationships with clients and institutions
Education Abroad Coordinator
Novatori - A School of Digital Studies
09.2023 - Current
- Coordinate student enrollment, travel logistics, and documentation for international education programs
- Manage daily communication with students and parents to resolve inquiries and provide ongoing support
- Maintain accurate student records and documentation in compliance with partner agreements
- Assist in marketing and outreach for programs, including responding to leads and coordinating follow-ups
Education Programme Manager
City Education Centre
01.2018 - 12.2022
- Oversaw logistics for study abroad programs, including travel, visas, and academic arrangements
- Coordinated communication with international partner institutions
- Managed internal teams to ensure smooth implementation of education services
- Delivered events to promote global education and foster cross-cultural understanding
Project Manager
Cubicon
07.2017 - 12.2018
- Planned and managed day-to-day project operations, supervised teams, and led tender processes
- Conducted project meetings and maintained coordination with legal and financial departments
Customer Service Representative
DHL Georgia
06.2015 - 06.2017
- Handled high volumes of customer inquiries and resolved shipping-related issues
- Maintained accurate data records and coordinated with operations to ensure service delivery
- Demonstrated strong conflict-resolution and problem-solving skills in a fast-paced environment
Education
Master of Arts - MA International Politics
City University London
London, UK11-2013
Graduate Diploma in Business Law & Social Sciences
Kaplan International Collage London
London, UK07-2012
Bachelor of Arts - LLB – Bachelor of Laws
Georgian Technical University
Tbilisi, Georgia07-2011
Skills
Education Operations & Coordination
Registration & Records Management
Administrative & Logistical Support
Planning & Task Prioritization
Microsoft Office (Excel, Word, Outlook)
Client Relationship Management
Fluent Communication (English & Georgian)
Conflict Resolution & Issue Escalation
Student Advising & Support Services
Data Accuracy & Records Management
Event & Logistics Coordination
Cross-Cultural Communication
Timeline
Founder & Education Advisor
Kingdom Education
01.2024 - Current
Education Abroad Coordinator
Novatori - A School of Digital Studies
09.2023 - Current
Education Programme Manager
City Education Centre
01.2018 - 12.2022
Project Manager
Cubicon
07.2017 - 12.2018
Customer Service Representative
DHL Georgia
06.2015 - 06.2017
Master of Arts - MA International Politics
City University London
Graduate Diploma in Business Law & Social Sciences
Kaplan International Collage London
Bachelor of Arts - LLB – Bachelor of Laws
Georgian Technical University