Summary
Work History
Education
Skills
Timeline
Generic

Mariam Devdariani

Kutaisi,IM

Summary

Dynamic Customer Service Representative with proven expertise at Dspro, excelling in client relations and critical thinking. Enhanced customer satisfaction through effective issue resolution and adept use of CRM software. Committed to continuous improvement, leveraging strong data entry skills and active listening to foster positive customer experiences.

Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills .

Work History

Customer Service Representative

Dspro
Kutaisi, Georgia
02.2025 - 2025
  • Assisted customers with inquiries, providing accurate information and resolving issues promptly.
  • Utilized customer relationship management software to track interactions and feedback effectively.
  • Maintained product knowledge to address customer needs and enhance service delivery.
  • Collaborated with team members to streamline processes and improve customer satisfaction rates.

Education

Bachelor of Science - English Language And Literature

Akaki Tsereteli State University
Kutaisi, Georgia

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Computer proficiency
  • Call center experience
  • Microsoft Excel
  • Client relations
  • Scheduling
  • Follow-up skills
  • Appointment scheduling
  • Microsoft PowerPoint
  • Staff education and training

Timeline

Customer Service Representative

Dspro
02.2025 - 2025

Bachelor of Science - English Language And Literature

Akaki Tsereteli State University
Mariam Devdariani