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Detail-oriented Quality Assurance Manager with 8 years of experience in quality assurance, product development and regulatory field of Dental and Medical Devices. Precise and proficient in all QA operations, policies and procedures. Experience hiring and developing individual team members. Committed to thoroughly assessing product quality and manufacturing processes to achieve excellent results and customer satisfaction. Proficient in using independent decision-making skills and sound judgment to positively impact company success.


  Mastered new concepts and techniques efficiently to improve overall performance.
  Maintain rigorous standards and attention to detail to uphold quality across tasks.
  Cultivated strong leadership skills through years of managing cross-functional teams and driving project success.
  Completed Six Sigma Yellow Belt certification, equipping with tools for effective problem-solving and process optimization.
  Completed Six Sigma Green Belt certification, equipping with advanced tools for data-driven decision-making and process optimization.
  Demonstrated versatility by effectively navigating both administrative and production environments.
  Developed extensive quality assurance skills over nearly 17 years in the field.
  Developed and delivered detailed training sessions for auditors.
  Coordinated project management activities, facilitating communication and collaboration among cross-functional teams.
  Specialized in orbital welding, delivering expert craftsmanship in the assembly of critical components.
  Possess ISO 13485 certification and U.S. work authorization, facilitating contributions to diverse organizations.


I’m a passionate customer service and quality assurance professional with over 10 years of experience dedicated to making every customer interaction a positive one. In my recent role as Quality Assurance Manager, I focused on building strong relationships and resolving issues to ensure a seamless experience for service guests. My time as Customer service specialist taught me the importance of listening and connecting with customers to truly understand their needs. I love working in a team environment where we can collaborate to enhance customer satisfaction and support each other's growth. I’m excited to bring my experience and enthusiasm to a new opportunity where I can continue helping people every day.

A well presented, humble and a hardworking person who thrives at the chance of learning new skills and exhibiting my interpersonal potentials. I have a matured outlook, excellent communication skills and enjoy working in an organization with either flexible or challenging conditions. Appropriate dispensation of duty has always been my hallmark and I have proven this in my former places of work and also in my one year term of national service. I am open to receiving multi-task assignments and ready to do any additional task that may be given to me.

Mari Gigashvili

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TBC Concept Quality Assurance Manager

Remote Service Manager

Coordinator

Project Manager

Tour Manager

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Bachalor - Economics And Business

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TBC Concept Quality Assurance Manager

Remote Service Manager

Coordinator

Project Manager

Tour Manager

Bachalor - Economics And Business

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