Luka Pankvelashvili
Recruiter
Tbilisi
Summary
Professional with strong experience in recruitment and human resources. Skilled in candidate sourcing, resume screening, and interview coordination. Known for exceptional team collaboration and adaptability to changing needs. Dependable and results-focused, excelling in communication, organization, and time management.
Personable and adaptable professional with talent for effective communication and organization. Possesses foundational knowledge of recruitment processes and administrative support, including applicant tracking systems and interview coordination. Dedicated to enhancing team efficiency and contributing to successful hiring outcomes.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Warehouse Operations Assistant
LTD Elite Company
04.2022 - 11.2022
- Managed the sorting and organization of products to appropriate shelving areas, ensuring efficient inventory management.
- Led and trained a team of 5-10 new employees, providing guidance and support to optimize workflow and performance.
- Ensured the accuracy of inventory counts and assisted with stock replenishment when necessary.
- Coordinated and implemented safety and operational procedures to maintain a smooth warehouse environment.
Waiter / Service Leader
Adjara Group Hospitality
03.2020 - 09.2021
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Promoted to Service Leader for demonstrating leadership skills, attention to detail, and commitment to service excellence.
- Supervised a team of waitstaff, coordinating shifts, delegating tasks, and ensuring smooth restaurant operations.
- Trained new employees, ensuring adherence to service standards and maintaining high customer satisfaction levels.
Junior Accountant
LTD Monarch Group
01.2023 - 07.2023
- Oversaw the receipt and tracking of products delivered to the company’s warehouse, ensuring accurate records were maintained.
- Managed inventory records, ensuring timely and accurate reporting of stock movements and discrepancies.
- Assisted in preparing financial documents, reports, and reconciliations.
- Contributed to the effective management of company accounts, ensuring compliance with relevant financial regulations.
Customer Support Specialist
LTD Wolt
07.2023 - 01.2024
- Provided timely assistance to customers via phone, email, and live chat channels, ensuring a high level of professionalism at all times.
- Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
- Enhanced client satisfaction by resolving complex issues through in-depth troubleshooting and effective communication.
- Resolved customer complaints with empathy and patience, restoring client confidence in company.
Recruiter Assistant
LTD Proxy Live Solutions
01.2024 - Current
- Supported hiring process by scheduling interviews, conducting reference checks, and completing various paperwork.
- Assisted in crafting compelling job descriptions, attracting high-quality applicants to apply for open positions.
- Scheduled interviews for applicants and onboarding for new hires
- Managed communication with candidates throughout the entire recruitment process, ensuring a positive experience for all involved parties.
- Continuously updated knowledge in industry trends and best practices through attending recruiting conferences and participating in professional development opportunities.
Education
High School Diploma -
Cervantes Gymnasium Aia-Gess
04.2001 -
Business Administration And Management
BTU - Business And Technology University
Professional Coach
12Rounds Coaching School
Skills
Strong communication and motivation collaboration skills problem-solving and decision-making forward planning and strategic thinking leading change MS Office, Jira, Confluence, Workday
Timeline
Recruiter Assistant
LTD Proxy Live Solutions
01.2024 - Current
Customer Support Specialist
LTD Wolt
07.2023 - 01.2024
Junior Accountant
LTD Monarch Group
01.2023 - 07.2023
Warehouse Operations Assistant
LTD Elite Company
04.2022 - 11.2022
Waiter / Service Leader
Adjara Group Hospitality
03.2020 - 09.2021
High School Diploma -
Cervantes Gymnasium Aia-Gess
04.2001 -
Business Administration And Management
BTU - Business And Technology University
Professional Coach
12Rounds Coaching School
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