Summary
Overview
Work History
Education
Skills
Timeline
Generic

Luka Pankvelashvili

Recruiter
Tbilisi

Summary

Professional with strong experience in recruitment and human resources. Skilled in candidate sourcing, resume screening, and interview coordination. Known for exceptional team collaboration and adaptability to changing needs. Dependable and results-focused, excelling in communication, organization, and time management.

Personable and adaptable professional with talent for effective communication and organization. Possesses foundational knowledge of recruitment processes and administrative support, including applicant tracking systems and interview coordination. Dedicated to enhancing team efficiency and contributing to successful hiring outcomes.

Overview

5
5
years of professional experience
3
3
Languages

Work History

Warehouse Operations Assistant

LTD Elite Company
04.2022 - 11.2022
  • Managed the sorting and organization of products to appropriate shelving areas, ensuring efficient inventory management.
  • Led and trained a team of 5-10 new employees, providing guidance and support to optimize workflow and performance.
  • Ensured the accuracy of inventory counts and assisted with stock replenishment when necessary.
  • Coordinated and implemented safety and operational procedures to maintain a smooth warehouse environment.

Waiter / Service Leader

Adjara Group Hospitality
03.2020 - 09.2021
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Promoted to Service Leader for demonstrating leadership skills, attention to detail, and commitment to service excellence.
  • Supervised a team of waitstaff, coordinating shifts, delegating tasks, and ensuring smooth restaurant operations.
  • Trained new employees, ensuring adherence to service standards and maintaining high customer satisfaction levels.

Junior Accountant

LTD Monarch Group
01.2023 - 07.2023
  • Oversaw the receipt and tracking of products delivered to the company’s warehouse, ensuring accurate records were maintained.
  • Managed inventory records, ensuring timely and accurate reporting of stock movements and discrepancies.
  • Assisted in preparing financial documents, reports, and reconciliations.
  • Contributed to the effective management of company accounts, ensuring compliance with relevant financial regulations.

Customer Support Specialist

LTD Wolt
07.2023 - 01.2024
  • Provided timely assistance to customers via phone, email, and live chat channels, ensuring a high level of professionalism at all times.
  • Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
  • Enhanced client satisfaction by resolving complex issues through in-depth troubleshooting and effective communication.
  • Resolved customer complaints with empathy and patience, restoring client confidence in company.

Recruiter Assistant

LTD Proxy Live Solutions
01.2024 - Current
  • Supported hiring process by scheduling interviews, conducting reference checks, and completing various paperwork.
  • Assisted in crafting compelling job descriptions, attracting high-quality applicants to apply for open positions.
  • Scheduled interviews for applicants and onboarding for new hires
  • Managed communication with candidates throughout the entire recruitment process, ensuring a positive experience for all involved parties.
  • Continuously updated knowledge in industry trends and best practices through attending recruiting conferences and participating in professional development opportunities.

Education

High School Diploma -

Cervantes Gymnasium Aia-Gess
04.2001 -

Business Administration And Management

BTU - Business And Technology University

Professional Coach

12Rounds Coaching School

Skills

    Strong communication and motivation collaboration skills problem-solving and decision-making forward planning and strategic thinking leading change MS Office, Jira, Confluence, Workday

Timeline

Recruiter Assistant

LTD Proxy Live Solutions
01.2024 - Current

Customer Support Specialist

LTD Wolt
07.2023 - 01.2024

Junior Accountant

LTD Monarch Group
01.2023 - 07.2023

Warehouse Operations Assistant

LTD Elite Company
04.2022 - 11.2022

Waiter / Service Leader

Adjara Group Hospitality
03.2020 - 09.2021

High School Diploma -

Cervantes Gymnasium Aia-Gess
04.2001 -

Business Administration And Management

BTU - Business And Technology University

Professional Coach

12Rounds Coaching School

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