I am a detail-oriented and positive individual with several years of experience in service roles. I’ve developed strong communication skills and a focus on improving client satisfaction and efficiency. Currently, I’m studying Business Administration and have a strong interest in marketing and understanding its importance in today’s business world. I’m a creative, hardworking person committed to learning and growing.
I handle payment processing, make sure payment policies are followed, and assist with customer account inquiries. I work on improving payment processes, analyzing trends, and working with different teams to improve payment workflows and ensure accuracy and security.
I was responsible for processing invoices, managing drivers' expenses, importing data into the system, and saving reports. I checked financial records for mistakes and fixed them. I made sure everything followed accounting rules and communicated with my team about any issues or concerns with bookkeeping related concerns.
I ensured drivers followed safety regulations, checked load invoices for accuracy, and handled payroll paperwork. I took part in the hiring process, registered drivers on necessary portals, did market analysis, and worked on improving efficiency and compliance with industry standards.
In this role, I managed invoices and paperwork, assisted international customers, efficiently organized tasks, communicated clearly, worked well in a team, and handled database tasks.
Hard skills: