Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Liana Tkemaladze

Liana Tkemaladze

Tbilisi

Summary

I am a detail-oriented and positive individual with several years of experience in service roles. I’ve developed strong communication skills and a focus on improving client satisfaction and efficiency. Currently, I’m studying Business Administration and have a strong interest in marketing and understanding its importance in today’s business world. I’m a creative, hardworking person committed to learning and growing.

Overview

4
4
years of professional experience
4
4
Languages

Work History

Payment Specialist

UpGaming
02.2024 - Current

I handle payment processing, make sure payment policies are followed, and assist with customer account inquiries. I work on improving payment processes, analyzing trends, and working with different teams to improve payment workflows and ensure accuracy and security.

Bookkeeper

Girteka Logistics
06.2023 - 11.2023

I was responsible for processing invoices, managing drivers' expenses, importing data into the system, and saving reports. I checked financial records for mistakes and fixed them. I made sure everything followed accounting rules and communicated with my team about any issues or concerns with bookkeeping related concerns.

Safety and Compliance Supervisor

Taylor Shipping Solutions
09.2022 - 05.2023

I ensured drivers followed safety regulations, checked load invoices for accuracy, and handled payroll paperwork. I took part in the hiring process, registered drivers on necessary portals, did market analysis, and worked on improving efficiency and compliance with industry standards.

Front Desk Specialist

Georgian Post Office
02.2022 - 02.2022

In this role, I managed invoices and paperwork, assisted international customers, efficiently organized tasks, communicated clearly, worked well in a team, and handled database tasks.

Game Presenter

Evolution Gaming
02.2021 - 02.2022

Education

BBA - Business Administration And Management

Ilia State University
Tbilisi, Georgia
04.2001 -

Skills

Hard skills:

Timeline

Payment Specialist

UpGaming
02.2024 - Current

Bookkeeper

Girteka Logistics
06.2023 - 11.2023

Safety and Compliance Supervisor

Taylor Shipping Solutions
09.2022 - 05.2023

Front Desk Specialist

Georgian Post Office
02.2022 - 02.2022

Game Presenter

Evolution Gaming
02.2021 - 02.2022

BBA - Business Administration And Management

Ilia State University
04.2001 -
Liana Tkemaladze