Lazare Napetvaridze
Operations Manager
Tbilisi
Summary
Seasoned Operations Manager and talented leader with almost a decade of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
12
12
years of professional experience
4
4
Languages
Work History
Operations Manager
Etoro
10.2024 - Current
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Implemented quality control systems to boost overall product consistency and reliability.
- Analyzed and reported on key performance metrics to senior management.
Senior Network Operations Engineer
Etoro
03.2024 - 09.2024
- Played an instrumental role in responding to critical outages swiftly, restoring services with minimal disruption to operations or user experience.
- Collaborated with cross-functional teams for seamless network integration during mergers and acquisitions.
- Designed scalable virtualization solutions that allowed businesses to expand their infrastructure without compromising performance or stability.
- Enhanced system uptime by proactively monitoring and troubleshooting network issues.
NOC Engineer
Etoro
11.2023 - 03.2024
- Lead the monitoring and management of network systems, ensuring operational integrity and swift response to any incidents or disruptions within the NOC environment.
- Coordinate incident response strategies, including troubleshooting, mitigation, and communication across teams, to maintain network security and performance.
Head Of Legal Department/ Legal Operations Manager
ERAXE Capital Group
02.2019 - 01.2023
- Strategically enhance the operational efficiency of the legal department at ECG by designing and implementing process improvements, aiming to optimize workflow, minimize expenses, and maximize productivity.
- Lead and coordinate multidisciplinary projects, fostering collaboration between the legal team and other departments to ensure seamless integration of legal compliance across all facets of the organization, thereby driving operational effectiveness and supporting the company's strategic goals.
Junior Corporate Lawyer/Corporate Lawyer
GSH
01.2016 - 02.2019
- Draft and review legal documents and contracts, ensuring compliance with laws and regulations while protecting the interests of the Company.
- Provide legal advice on corporate matters, including mergers and acquisitions, corporate governance, and compliance issues, supporting the organization's strategic objectives.
Internship in PHP Development
BIO Group
01.2013 - 01.2014
- Develop and maintain web applications using PHP, focusing on functionality, user experience, and integration with databases and other technologies.
- Collaborate with a development team on projects, participating in code reviews and learning best practices in software development and version control
Education
Master of Law - LLM, Law - International Law
Caucasus School of Law
Tbilisi, Georgia 05.2020 - 05.2024
Bachelor of Law - Law
Caucasus School of Law
Tbilisi, Georgia 04.2001 -
Bachelors of Political Science And Governance - Political Science And Government
Tbilisi State University
Tbilisi, Georgia 04.2001 -
Skills
Operations management
Problem-solving
Customer service
Performance monitoring
Leadership and Collaboration
Workflow Optimization
Reasearch and Development
Process improvement
Timeline
Operations Manager
Etoro
10.2024 - Current
Senior Network Operations Engineer
Etoro
03.2024 - 09.2024
NOC Engineer
Etoro
11.2023 - 03.2024
Master of Law - LLM, Law - International Law
Caucasus School of Law
05.2020 - 05.2024
Head Of Legal Department/ Legal Operations Manager
ERAXE Capital Group
02.2019 - 01.2023
Junior Corporate Lawyer/Corporate Lawyer
GSH
01.2016 - 02.2019
Internship in PHP Development
BIO Group
01.2013 - 01.2014
Bachelor of Law - Law
Caucasus School of Law
04.2001 -
Bachelors of Political Science And Governance - Political Science And Government
Tbilisi State University
04.2001 -
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