Lasha Lursmanashvili
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
3
3
Languages
Work History
Manager on Duty
Adjara Group
Tbilisi
05.2022 - Current
- Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism.
- Initiated plans to improve customer relations, quality standards and service efficiency.
- Conducted continuous reviews of accounts, procedures and personnel to optimize processes and improve performance.
- Trained employees in essential job functions.
Supervisor
Adjara Group
Tbilisi
11.2021 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Prepared, calibrated and monitored production levels to achieve targets.
Shift Leader
Adjara Group
Tbilisi
04.2021 - 11.2021
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Education
No Degree - Business Administration And Management
Georgian National University
Tbilisi, Georgia 10.2020 - Current
Skills
Staff scheduling
Process improvements
Employee Development
Service management
Written and oral communication
New employee training
Timeline
Manager on Duty
Adjara Group
05.2022 - Current
Supervisor
Adjara Group
11.2021 - Current
Shift Leader
Adjara Group
04.2021 - 11.2021
No Degree - Business Administration And Management
Georgian National University
10.2020 - Current