Khatia Korkelia
Tbilisi
Summary
Detail-oriented team player,Organized and dependable, successful at managing multiple priorities with a positive attitude. Hardworker with strong organizational skills
Overview
16
16
years of professional experience
Work History
JSC Archi
Personal Advisor
08.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Head of VIP Sales Department
JSC TBC Insurance
01.2017 - 08.2021
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers.
VIP Sale Manager
JSC TBC Insurance
09.2016 - 10.2017
- Used sales techniques to understand customer needs and recommend relevant products and services.
- Drove team revenue totals by bringing in top sales numbers.
- Generated new leads through networking.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Served customers with knowledgeable, friendly support at every stage.
- Set and achieved company defined sales goals.
Head of Retail Service Group
JSC Bank Of Republic
11.2014 - 08.2015
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Personal Banker
JSC Basis Bank
05.2011 - 11.2014
- Worked closely with management to strategize sales techniques to increase production and customer service.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Cross-sold bank products and services to meet customer needs and provide options.
Retail Loan Officer
JSC TBC Bank
09.2007 - 05.2011
- Developed strong relationships with customers through high levels of customer service.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Collaborated with other departments to promptly process loan applications.
Education
BBA - Healthcare Management
Tbilisi State Medical University
Georgia TbilisiSkills
- Strategic Thinking
- Time Management
- Interpersonal Communication
- Organizational Skills
Languages
Georgian
Native language
English
Advanced
C1
Russian
Proficient
C2
Timeline
JSC Archi
Personal Advisor
08.2023 - Current
Head of VIP Sales Department
JSC TBC Insurance
01.2017 - 08.2021
VIP Sale Manager
JSC TBC Insurance
09.2016 - 10.2017
Head of Retail Service Group
JSC Bank Of Republic
11.2014 - 08.2015
Personal Banker
JSC Basis Bank
05.2011 - 11.2014
Retail Loan Officer
JSC TBC Bank
09.2007 - 05.2011
BBA - Healthcare Management
Tbilisi State Medical University
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