Khatia Kenkadze
Tbilisi
Summary
Dynamic professional with a proven track record at Bank Of Georgia, excelling in strategic planning and cross-functional collaboration. Enhanced team productivity through comprehensive training and established strong client relationships, driving repeat business. Skilled in operations management and customer service, consistently delivering high-quality results in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Quick Payment Paybox Support Senior Manager
Bank Of Georgia
06.2024 - 09.2025
- Provided strong leadership to enhance team productivity and morale.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
Digital Consultant
TBC Bank
05.2023 - 06.2024
- Developed mobile applications to enhance user experience and generate additional revenue streams for clients.
- Assisted clients in navigating complex compliance issues pertaining to data privacy regulations such as GDPR and CCPA, mitigating potential legal risks associated with their digital activities.
- Strengthened brand identity through the creation of compelling content and engaging social media presence.
- Optimized conversion rates, implementing strategic landing page designs and A/B testing methods.
Crew Member
Mcdonalds
11.2019 - 11.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
No Degree - English Philology
The University of Georgia
TbilisiSkills
- Strategic planning
- Cross-functional collaboration
- Operations management
- Cross-functional team coordination
- Teamwork and collaboration
- Customer service
Timeline
Quick Payment Paybox Support Senior Manager
Bank Of Georgia
06.2024 - 09.2025
Digital Consultant
TBC Bank
05.2023 - 06.2024
Crew Member
Mcdonalds
11.2019 - 11.2022
No Degree - English Philology
The University of Georgia
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