Ketevan Gigashvili
TBILISI
Summary
Top Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.
Results-driven Manager bringing 10+ years of experience in product development, promotion and optimization. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives.
Inspiring manager with extensive experience in INSURANCE product industries and 6 years of experience in leadership roles. Skilled at decreasing downtime and spending while increasing sales and customer satisfaction. Organized and dedicated to streamlining procedures.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Dynamic professional with 13 years of experience in executing daily production schedules, coordinating with material handlers and assembling insurance products. Talented at providing leadership and direction to team of 50 + employees. High-energy Shift Supervisor brings outstanding leadership skills and industry knowledge developed over 13 year career. Polished in overseeing facility operations and delegating work to employees. Positive and upbeat professional with results-focused approach.
Overview
12
12
years of professional experience
Work History
Head of Sales Department
JSC PSP Insurance
TBILISI
11.2011 - Current
- Participated in industry networking events building relationships with potential partners, customers, suppliers and investors.
- Developed long-term relationships with key accounts through regular communication and follow up activities.
- Managed budgeting process for all sales related activities including travel expenses and client entertainment costs.
- Designed training materials for new hires in the department and provided ongoing coaching throughout their tenure.
- Collaborated with marketing department to create promotional campaigns that drove new business.
- Prepared detailed reports outlining progress against annual objectives and presented findings at senior leadership meetings.
- Coordinated logistics of trade shows, conferences and other events attended by members of the sales team.
- Represented company at trade shows, seminars, conferences and other public events as required.
- Developed and implemented sales strategies to increase market share and profitability.
- Implemented CRM software solutions across the organization improving efficiency and accuracy of reporting.
- Conducted monthly performance reviews with sales representatives to ensure goals were met or exceeded.
- Partnered with vendors to secure discounts on high-value orders for company clients.
- Developed incentive programs aimed at motivating employees to exceed quotas on a consistent basis.
- Established comprehensive customer relationship management system for tracking leads and sales opportunities.
- Negotiated pricing, terms and conditions with key clients.
- Created product presentations and delivered them to potential customers.
- Led team of 50 sales professionals in achieving aggressive quarterly targets.
- Researched emerging markets and identified untapped growth opportunities within existing client base.
- Analyzed customer feedback data to improve service quality and develop more effective products.
- Resolved customer complaints regarding sales and service.
- Coached, developed and motivated team to achieve revenue goals.
- Supported sales team members to drive growth and development.
- Directed and coordinated products, services and sales activities.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Conducted market research and reported on competitors.
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
Education
MBA -
(GIPA) Georgian Institute Of Public Affairs
Tbilisi, E.Gurji 911-2023
BBA - International Economic Relations
David Aghmashenebeli University Of Georgia
Tbilisi,Vake, I.Chavchavadze 2506-2009
Skills
- Territory Management
- Sales Training
- Sales Coaching
- Strategic Planning
- Marketing Strategy Development
- Operations Management
- Customer Trend Analysis
- Business Needs Assessment
- Customer Service
- Account Management
- Account Acquisition
- New Business Development
- Brand Development
- Customer Portfolio Management
- Customer Billing
- Brand Marketing
- Credit History Analysis
- Sales Reporting
- Digital Sales
- Professionalism
- Financial Records Analysis
- Document Management
- Strategic Account Development
- Client Relationship Management
- Business Objective Analysis
- Operating Procedures and Policies
- Analytical Skills
- Data Analytics
- Problem-Solving
- Rapport and Relationship Building
- Teamwork and Collaboration
- Sales Strategy
- Organizational Skills
- Analytical Thinking
- Sales Program Coordination
- Business Analytics
- Team Building
Timeline
Head of Sales Department
JSC PSP Insurance
11.2011 - Current
MBA -
(GIPA) Georgian Institute Of Public Affairs
BBA - International Economic Relations
David Aghmashenebeli University Of Georgia
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