Jose Frias Cedeno
Atlanta
Summary
Airline operations professional with experience in crew scheduling, planning, and supervisory leadership. Skilled in ensuring compliance with aviation regulations, optimizing crew utilization, and maintaining operational efficiency in a fast-paced environment. Proven ability to coordinate with multiple departments, manage operational planning, solve irregular operations, and support safe and reliable airline operations.
Overview
12
12
years of professional experience
2023
2023
years of post-secondary education
1
1
Certification
Work History
Analyst, Crew Operations
Delta Air Lines
Atlanta
09.2025 - Current
- Monitor and track crew members to ensure operational coverage and regulatory compliance.
- Support airline operations during daily activities and irregular operations (IROPs), helping maintain schedule integrity.
- Collaborate cross-functionally with Flight Operations, In-Flight Service, IT teams, and analytics partners to improve crew systems and operational efficiency.
- Assist in crew planning and optimization processes while ensuring adherence to business rules, safety standards, and aviation regulations (FARs).
- Contribute to system improvements by providing operational feedback and supporting development of crew management tools.
- Maintain strong knowledge of crew data, systems, and legacy processes to identify operational improvements.
- Promote safety-conscious practices and company core values in all operational processes.
Crew Scheduler Supervisor
Breeze airways
Salt Lake City
06.2023 - 08.2025
- Guide, supervise, and develop Crew Services team members while supporting training and ensuring adherence to department procedures.
- Monitor daily crew operations, ensuring all flight and inflight crew members are legal, qualified, and compliant with aviation regulations.
- Oversee crew staffing, schedules, timekeeping, PTO, shift trades, and overtime to maintain proper operational coverage.
- Ensure accuracy of crew scheduling systems, conduct audits, and support system testing to maintain compliance and operational efficiency.
- Provide operational reports and shift handovers, assist with investigations, fatigue report reviews, and ensure implementation of departmental policies and standards.
IOE Scheduler & Crew Scheduler
Breeze airways
Salt Lake City
01.2023 - 06.2023
- Ensure all scheduled crew members are legal, qualified, and available for assignments, maintaining compliance with FAR regulations and company policies.
- Proficient in crew planning and scheduling software, monitoring flight time, duty time, and rest requirements to ensure regulatory and operational compliance.
- Coordinate with Dispatch, Training, Inflight teams, and external partners, including hotels and ground transportation, to support seamless crew operations.
- Consistently achieve performance goals while upholding company values of Safety, Kindness, Integrity, Ingenuity, and Excellence.
Production and HR Manager
Focus Workforce Management
Salt Lake City
07.2020 - 01.2023
- Promoted employee safety awareness by ensuring compliance with regulatory requirements and organizational best practices.
- Oversaw inventory management, cycle counts, and order verification to maintain accuracy and operational efficiency.
- Implemented process improvements and eliminated scheduling discrepancies to enhance quality, productivity, and workflow efficiency.
- Supervised automation and digital platforms while supporting production planning, scheduling priorities, and inventory availability.
- Collaborated with Human Resources on training compliance, employee development, and performance evaluations while handling sensitive information with discretion and investigating workplace issues professionally.
Production Manager
F-matic
Lehi
01.2019 - 07.2020
- Managed materials and production schedules to meet operational goals and customer demand.
- Led process improvements and cost-reduction initiatives to enhance workflow efficiency, productivity, and department performance.
- Monitored order backlogs and key metrics to ensure on-time delivery and resolve production or customer issues through effective planning.
- Collaborated with leadership on budgeting, forecasting, and performance evaluations while supporting continuous improvement initiatives.
- Developed SOPs and maintained production documentation, planning criteria, and delivery timelines while supporting equipment and technology upgrades.
Quality Control Supervisor
AncestrybyDNA
Salt Lake City
02.2019 - 12.2019
- Conducted inspections and quality control audits to ensure compliance with standard work instructions and manufacturing practices.
- Scheduled priorities, equipment, workstations, and staff to meet production goals on time.
- Executed quality control protocols, collected data, generated reports, and analyzed test results to provide actionable feedback to production management.
- Monitored key performance indicators, tracked trends, troubleshot product issues, and maintained calibration and instrumentation accuracy.
- Supported cross-departmental audits and ensured adherence to regulatory and quality standards.
Flight Attendant
Copa Airlines Panama
Panama
09.2014 - 02.2019
Education
Bachelor of Science - Aviation Management
Utah Valley University
Orem, UT 03.2022 - 01.2024
Bachelor of Science - Manufacturing Engineer, Minor in Human Resources
Brigham Young University
Provo, UTSkills
- Simultaneous Translation
- Continuous Improvement Processes
- Workforce Training
- New Process Development
- Critical Thinking
- Crew scheduling
- Aviation regulations
- Employee training
Certification
- Association for Project Management (APM)
- SHRM Certified Professional (SHRM-CP)
- Forklift Operator License
- Six Sigma Certification
- Critical thinker
- Microsoft Office
Languages
- Portuguese
- Spanish, Native/Bilingual
- Portuguese, Professional
Timeline
Analyst, Crew Operations
Delta Air Lines
09.2025 - Current
Crew Scheduler Supervisor
Breeze airways
06.2023 - 08.2025
IOE Scheduler & Crew Scheduler
Breeze airways
01.2023 - 06.2023
Bachelor of Science - Aviation Management
Utah Valley University
03.2022 - 01.2024
Production and HR Manager
Focus Workforce Management
07.2020 - 01.2023
Quality Control Supervisor
AncestrybyDNA
02.2019 - 12.2019
Production Manager
F-matic
01.2019 - 07.2020
Flight Attendant
Copa Airlines Panama
09.2014 - 02.2019
Bachelor of Science - Manufacturing Engineer, Minor in Human Resources
Brigham Young University