Computer programs, including Spreadsheets, PowerPoint, Microsoft Excel, Microsoft Word
Expert in operations management and performance improvement, I've successfully onboarded new team members and delivered comprehensive solutions, significantly boosting client satisfaction and workflow efficiency. Skilled in both workforce and time management. Encouraging, analytical problem-solver with talents for team building, leading and motivating, as well as excellent relationship-building skills. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Demonstrated strong leadership as a Shift Manager, maintaining stuff schedules and optimizing workflow;
Provided exceptional customer support by addressing inquires of the customers;
Trained and onboarded new team members;
Worked as a Consultant at Supermarket Fresco. Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
Team Leadership
Operations Management
Strategic Planning
Performance Management
Workforce Management
Time Management
Computer programs, including Spreadsheets, PowerPoint, Microsoft Excel, Microsoft Word