Equipped with strong problem-solving and troubleshooting abilities, willingness to learn and ready to tackle new challenges. Motivated to step into a DevOps role. Poised to contribute to team success and achieve positive results.
Overview
2
2
years of professional experience
Work History
L3 System Admin
Touch Support, Inc. & SNF Back Office
02.2025 - Current
Identifying and addressing technical issues across virtual private servers, VMware environments, and bare metal infrastructure.
Troubleshooting, configuring, and optimizing a wide range of services on Linux and Windows servers, including Apache, Nginx, IIS, PHP-FPM, MySQL/MariaDB/PostgreSQL/MSSQL, AD DS, DFS, AG, DPM, SSH, RDP, FTP, SMTP, IMAP/POP3 and etc
Managing high-load servers and implementing load balancing solutions to ensure high availability and optimal performance under heavy traffic.
Administering and maintaining virtualization platforms such as VMware ESXi/vSphere, including provisioning, monitoring, and troubleshooting virtual machines.
Managing/Configuring/Troubleshooting control panels such as cPanel, InterWorx, and Plesk
Investigating and mitigating potential security threats, including root cause analysis of system compromises, malware, or spam activity.
Installing, upgrading, and troubleshooting a variety of web applications, modules, and platforms (e.g., WHMCS, WordPress, Magento, Joomla), including identifying and resolving root causes of complex issues.
Reviewing PCI compliance scan reports, addressing security vulnerabilities, and applying best practices to harden server environments.
Managing backup systems and conducting reliable data restoration procedures to safeguard data integrity and business continuity.
Administering user accounts, groups, and permissions across both Linux and Windows environments.
Managing and troubleshooting DNS configurations and propagation issues across platforms.
Diagnosing and resolving network and hardware issues to maintain system reliability.
Configuring and managing firewalls, spam filters, intrusion detection/prevention systems (IDS/IPS), and antivirus tools to ensure comprehensive security.
Jr L2 Linux Admin
Touch Support, Inc. & SNF Back Office
04.2024 - 03.2025
L1 Linux Admin
Touch Support, Inc. & SNF Back Office
06.2023 - 04.2024
Education
Bachelor's degree - Electrical And Electronics Engineering
Georgian Aviation University
09-2021
High School Diploma -
Komarovi Campus School
07.2016
Skills
Linux/Windows Server Administration
Problem Solving and Analytical Thinking
Critical Thinking
RCA (Root Cause Analysis)
Load Balancing
Virtualization
Bash/Powershell
Command Line Interface
Timeline
L3 System Admin
Touch Support, Inc. & SNF Back Office
02.2025 - Current
Jr L2 Linux Admin
Touch Support, Inc. & SNF Back Office
04.2024 - 03.2025
L1 Linux Admin
Touch Support, Inc. & SNF Back Office
06.2023 - 04.2024
Bachelor's degree - Electrical And Electronics Engineering
Computer Operator at Back Office: Providing Administrative Support, Data Entry, Documentation, And Record MaintenanceComputer Operator at Back Office: Providing Administrative Support, Data Entry, Documentation, And Record Maintenance
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