Ilkin Mamedov

• Respond to customer inquiries via online chat in a timely and professional manner.
• Provide accurate and helpful information regarding products, services, and company policies.
• Troubleshoot customer issues, and provide effective solutions.
• Escalate complex issues to the appropriate departments when necessary.
• Document customer interactions and resolutions accurately in our CRM system.

• Provide accurate and helpful information regarding products, services, and company policies.
• Troubleshoot customer issues, and provide effective solutions.
• Escalate complex issues to the appropriate departments when necessary.
• Document customer interactions and resolutions accurately in our CRM system.

• Arrange and manage the transportation of goods, including booking shipments and preparing documentation.

• Select appropriate carriers and routes based on cost, transit time, and security requirements.

• Oversee customs clearance processes, ensuring compliance with import/export regulations.

• Manage relationships with carriers, customs brokers, and other logistics partners.

• Coordinating the drivers
• Creating optimal routes for trucks all over the Europe
• Contacting truck-services
• Control over the fulfillment of transport order terms
• Solving problems on loading/unloading places
• Skills: Fleet Management
• Problem Solving
• Teamwork
• Operations Management
• Route Planning
• Negotiation
• Freight

• Host and manage live games, providing clear instructions, and maintaining a positive atmosphere.
• Ensure fair play and responsible gaming, following all relevant rules and regulations.
• Engage with players, answering questions, and providing assistance as needed.
• Monitor gameplay to ensure a smooth and seamless experience, resolving any issues that may arise.