Summary
Work History
Education
Skills
Timeline
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Gvantsa Okruadze

Summary

Experienced in fast-paced retail and hospitality environments, with strong customer service skills and a team-focused attitude.

Quick to learn new systems and tasks, always motivated and ready to take on new challenges. Skilled at building positive relationships, solving problems, and creating excellent customer experiences.

Reliable and dedicated professional with a proven ability to multitask, stay organized, and support business goals. Eager to grow, adapt, and contribute in a dynamic and collaborative setting.


Work History

Dispatcher

United Victory LLC
2024 - 2025
  • Directed dispatching, routing, and tracking vehicles.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.

Host

Carrabba's Restaurant
2023 - 2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Answered customer questions about hours, seating, and menu information.

Game Presenter

Evolution Gaming
2021 - 2023


  • Developed strong relationships with casino staff to facilitate efficient coordination between departments during events or promotions involving the gaming area.
  • Monitored gameplay for fairness, promptly addressing any discrepancies or disputes.
  • Performed regular equipment checks to ensure optimal functionality during live game sessions.

Sales Operator

MoneyGram
2020 - 2021
  • Delivered engaging product presentations that successfully closed deals and increased sales volume.
  • Implemented territory management practices that optimized resource allocation allowing reps to focus on their most valuable prospects.
  • Assisted in the development of promotional materials such as brochures or advertisements that contributed towards raising brand visibility in the marketplace.

Education

Bachelor - Hospitality And Tourism Management

Univercity of Georgia
Tbilisi, Georgia
01-2022

Skills

Dispatch coordination

Data entry

Customer relations

Work order management

Customer service

Schedule management

Timeline

Dispatcher

United Victory LLC
2024 - 2025

Host

Carrabba's Restaurant
2023 - 2024

Game Presenter

Evolution Gaming
2021 - 2023

Sales Operator

MoneyGram
2020 - 2021

Bachelor - Hospitality And Tourism Management

Univercity of Georgia

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Gvantsa Okruadze