Gvantsa Norakidze
Tbilisi,TB
Summary
Dynamic visual merchandiser and manager at Dressup Group, skilled in enhancing customer experiences through innovative store layouts and seasonal displays. Proven ability to train teams and improve performance, fostering a collaborative environment. Expertise in retail inventory management and a strong commitment to quality service drives revenue growth and operational excellence.
Overview
7
7
years of professional experience
Work History
Visual Merchandiser
Dressup Group
Tbilisi, Georgia
01.2019 - Current
- Designed engaging visual displays to enhance product presentation and customer experience.
- Collaborated with marketing team to align visual merchandising with promotional campaigns.
- Conducted regular store visits to assess and maintain visual standards across locations.
- Sourced props and materials to create seasonal and thematic visual concepts.
- Trained staff on visual merchandising techniques and best practices for optimal display.
- Managed inventory of display materials, ensuring timely replenishment and organization.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Planned commercial displays to entice and appeal to customers.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
- Coordinated with marketing team to create promotional materials for campaigns.
- Organized store layout, fixtures and visual merchandising standards.
- Planned seasonal changes in store layouts, including decorations, props and other visuals.
- Created window and in-store displays to promote new product launches.
- Cleaned and organized display cases, shelves and aisles.
- Developed training programs for new staff to enhance skill levels.
- Have opened several stores In Tbilisi and Batumi (Guess, Lee-Wrangler, Gent, Lacoste, Levis)
Manager
Dressup Group
Tbilisi, Georgia
01.2019 - Current
- Developed training programs for new staff to enhance skill levels.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Created monthly reports for senior management summarizing operational performance metrics.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Delegated work to staff, setting priorities and goals.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Implemented quality control measures to uphold company standards.
Education
Caucasus International University Diploma - Lawyer
Tbilisi, 147 Public School
Tbilisi08-2018
Skills
- Visual merchandising
- Store layout design
- Seasonal display planning
- Customer experience enhancement
- Retail inventory management
- Customer relationship management
- Team worker
- Responsible
- Concentrated
Languages
Georgian
First Language
English
Upper Intermediate (B2)
B2
Russian
Upper Intermediate (B2)
B2
Timeline
Visual Merchandiser
Dressup Group
01.2019 - Current
Manager
Dressup Group
01.2019 - Current
Caucasus International University Diploma - Lawyer
Tbilisi, 147 Public School
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