Gulnara Gasanova

Leading the game, open the game, take the bets, deal the cards or spin the ball, and then announce the winner. The games are constantly broadcast, and during the game I also need to interact with the players using the english language.
The job requires a high level of service and attention to detail to ensure fair play. Maintain the highest professional standards at all times.
Introducing the rules and Interact with live players and provide an engaging and rewarding experience.
Built broadcast storylines to interest players and make game process more enjoyable.

Under the supervision of the supervisor had to write invoices and bills and upload them to the server, as well as enter them into the program. Worked in compliance with federal and regional financial legislation Prepared working documents based on the information provided by the employees and verification in the program.
In accordance with the instructions of the mentor often had to collect data and analyze them. Find information on the market value of new products in order to further determine how competitively our company was offering the product.
Compare the volume of sales and purchases of the previous period in order to keep the company informed of how the company was doing.
Enter the sold and purchased goods or services into the program.
The company acquired services and goods every day, therefore I had to transfer a certain amount every day. Under the mentor's supervision transferred funds to suppliers' bank accounts, which were reflected in invoices and bills.
Based last week's bank statement provided the account balance and relevant information to the internal audit department, so that they could later use this information to enter the cash flow statement.

Welcoming guests to the hotel in a polite,and helpful manner. Dealing with arrivals and assisting with check-outs. Check out departing guests using the hotel’s accounting system. Taking payment from guests in the form of cash or credit cards. Answering telephone inquiries promptly and professionally and transferring calls on.
Dealing with and resolving customer complaints. Checking function sheets. Managing group bookings for conferencing, the restaurant and accommodation. Keeping up to date on all hotel products, services, pricing and promotional offers. Maximize sales revenues through up selling and marketing programs.
Handling reservations, cancellations and no-shows. Updating and maintaining relevant administrative, statistical and financial records. Proposing and implementing effective marketing strategies to maximize room occupancy levels. Accurately completing all administrative tasks. Taking provisional bookings and obtaining written confirmation.

Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.

Wiped down kitchen counters and used sanitizing products to remove grime. Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.

Established rapport with customers by providing friendly and attentive service. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Worked closely with shift manager to solve problems and handle customer concerns. Worked flexible schedule and extra shifts to meet business needs. Make product returns and prepare and upload relevant documents to Revenue service. Counted money in cash drawers at beginning and end of shifts to maintain accuracy. Assisted customers with returns, refunds and resolving transaction issues. Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.