Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

GRACE Godspower

Tbilisi
GRACE Godspower

Summary

Dependable professional with experience providing administrative, organizational and customer service support in virtual environments. Proficient in MS Office, G Suite, Asana, Slack and other productivity tools. Possess strong communication and problem-solving skills with time management expertise to consistently meet objectives.

As your virtual assistant, my background in nursing has instilled in me a deep sense of empathy, organization, and problem-solving. Just as I once cared for patients with compassion, I now apply those skills to support you efficiently and effectively. From clear communication to adept multitasking, I'm here to navigate challenges and bring a human touch to our collaboration.

Overview

4
years of professional experience

Work History

Bloomex

Data Entry & Customer Care Representative
04.2022 - 01.2024

Job overview

  • Achieved a 30% reduction in payroll/benefits administration costs by negotiating pricing and fees, while enhancing service delivery.
  • Maintained and updated customer databases, ensuring data accuracy and completeness.
  • Facilitated seamless order fulfillment by coordinating efficiently with the logistics team.
  • Utilized CRM software proficiently to manage customer accounts and document transactions.
  • Enhanced data integrity by implementing rigorous data verification routines on a regular basis.

Katapult Enterprise

Customer Sales & Data Management Representative
03.2021 - 01.2022

Job overview

  • Enhanced data management processes by implementing systematic filing practices, boosting efficiency company-wide.
  • Maintained records of sales negotiations, client contracts, and quotations in company databases, ensuring accuracy and completeness.
  • Produced comprehensive weekly and monthly reports showcasing sales performance metrics and valuable client data insights.

OIS

Virtual Administrative Assistant
04.2020 - 02.2021

Job overview

  • Achieved accuracy in data entry tasks, enforcing rigorous quality control measures within company databases.
  • Safeguarded confidential information with utmost discretion, ensuring the privacy of clients and executives at all times.
  • Streamlined executive schedules, resulting in a 20% reduction in scheduling conflicts and ensuring punctuality to crucial commitments.
  • Resolved internal issues promptly, contributing to a 30% increase in employee satisfaction and fostering a positive work environment.

Education

University of Georgia Tbilisi
Tbilisi Georgia

Bachelor of Science in Nursing from Nursing
02.2024

University Overview


- Bachelor of Science in Nursing (BSN) degree

- Completed rigorous training in medical sciences, patient care, pharmacology, and healthcare procedures

- Equipped with skills and knowledge to provide compassionate, competent, and evidence-based care to patients in various healthcare settings

Skills

  • Data Entry
  • Database Systems
  • Microsoft office suite
  • Canva
  • Slack
  • Appointment Scheduling
  • Documentation And Reporting
  • CRM Management
  • Medical terminology knowledge
  • Administrative and Office Support
  • Customer Service

Languages

English
Bilingual or Proficient (C2)

Timeline

Data Entry & Customer Care Representative
Bloomex
04.2022 - 01.2024
Customer Sales & Data Management Representative
Katapult Enterprise
03.2021 - 01.2022
Virtual Administrative Assistant
OIS
04.2020 - 02.2021
University of Georgia Tbilisi
Bachelor of Science in Nursing from Nursing
GRACE Godspower