Music, humor, communication, networking, soccer, movies, swimming
Giorgi Sitchinava
Student (Undergraduate Program In Psychology)
Summary
Motivated, purposeful, hardworking, positive person, highly responsible, with strong time management skills, critical thinking and problem solving skills.
Outstanding motivator with adaptable communication style and success in collaborating across organizational levels.
Overview
4
4
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Consultant
Hypermarket "Gorgia" (wholesale building materials)
Tbilisi
10.2020 - 04.2022
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Helped customers locate appropriate store locations of desired products, answered questions about products and provided solutions for various problematic issues.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Determined solutions for clients promptly and professionally.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Increased sales and customer satisfaction through personalized servicing.
Machine Operator Supervisor
An ice cream factory "Tolia"
Tbilisi
07.2019 - 10.2020
- Calibrated, tested and adjusted machine settings or controls in preparation for production operations.
- Manually set up machinery, lathes and grinders.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Followed tooling instructions and product specifications to determine and implement operational sequences.
- Operated machining equipment safely with team of operators.
- Troubleshot equipment to reduce service calls and downtime.
- Set up and operate equipment that mixes or blends ingredients used in the manufacturing of food products
- Inspect and pack the final product.
- Follow recipes to produce food products of specified flavor, texture, clarity, bouquet, or color.
- Give directions to other workers who are assisting in the batchmaking process.
Warehouse Specialist
An ice cream factory "Tolia"
Tbilisi
05.2018 - 06.2019
- Supported safe operations of warehouse order fulfillment and restocking by securing items on pallets and shelves.
- Loaded and unloaded items from and to shipping containers and vessels.
- Packaged items for safe shipment and protection from damage in transit.
- Verified amount of items received in orders and cross-checked with invoices.
- Coordinated receiving process and managed dock to efficiently unload trucks.
- Helped keep inventory accurate by overseeing daily cycle counts.
Education
Bachelor of Psychology - Psychology
Georgian National University (SEU)
Georgia , Tbilisi 04.2001 -
Skills
Client Relationships
Customer satisfaction
Product demonstrations
Sales expertise
Product promotions
Product recommendations
Critical thinking
Time management
Monitoring and controlling
Management
Certification
Customer ServiceTraining - [Timeframe]
Interests
Timeline
Customer ServiceTraining - [Timeframe]
01-2022
Retail sales
11-2021
Consultant
Hypermarket "Gorgia" (wholesale building materials)
10.2020 - 04.2022
Machine Operator Supervisor
An ice cream factory "Tolia"
07.2019 - 10.2020
Warehouse processes
06-2018
Warehouse Specialist
An ice cream factory "Tolia"
05.2018 - 06.2019
Bachelor of Psychology - Psychology
Georgian National University (SEU)
04.2001 -