Summary
Overview
Work History
Education
Skills
Timeline
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Giorgi Khurtsilava

Giorgi Khurtsilava

Tbilisi,TB

Summary

Dedicated employee with passion to safety,

customer service and teamwork.

Seeking opportunity to join the largest international airline as a flight crew member.

Overview

8
8
years of professional experience

Work History

Customer Service Representative

LLC "ZEG"
Tbilisi
10.2015 - 07.2017
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Guest Relationship Officer/ Sommelier

Chateau Mukhrani & Kakhetian Traditional Winemaking
Mukhrani
08.2017 - 07.2019
  • Hosted various amounts of guests from all over the world
  • Held wine tasting sessions
  • Took part in creating the best sequence of services for the visitors.
  • Was part of one of the greatest service teams in wine industry

Floor Supervisor

Evolution gaming
Tbilisi
02.2019 - 07.2019
  • Supervised and evaluated staff performance, providing feedback and guidance as needed.

English Teacher

IB "Mthiebi"
Tbilisi
08.2020 - 07.2022
  • Created lesson plans, handouts, and other materials for teaching English grammar, reading comprehension, and creative writing skills.
  • Developed and implemented English curriculum to meet the needs of students.
  • Assessed student performance through tests, quizzes, and other forms of assessment.

Founder/Lecturer

EXPRESS ENGLISH
Tbilisi
09.2022 - Current
  • Recruited, hired and trained staff members to ensure that operational goals were met.
  • Collaborated with each member of the team to develop effective solutions that meet customer needs.

Education

Bachelor degree - Social And Political Science

Ilia State University
Tbilisi/Georgia
02-2022

High school diploma -

Private school Lampari
06.2013

Skills

  • Confident and positive attitude
  • Excellent communication skills and understanding people
  • Customer Relations Specialist
  • Perfect performance in teams

Timeline

Founder/Lecturer

EXPRESS ENGLISH
09.2022 - Current

English Teacher

IB "Mthiebi"
08.2020 - 07.2022

Floor Supervisor

Evolution gaming
02.2019 - 07.2019

Guest Relationship Officer/ Sommelier

Chateau Mukhrani & Kakhetian Traditional Winemaking
08.2017 - 07.2019

Customer Service Representative

LLC "ZEG"
10.2015 - 07.2017

Bachelor degree - Social And Political Science

Ilia State University

High school diploma -

Private school Lampari

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Giorgi Khurtsilava