Giorgi Jmukhadze
IT Manager
Tbilisi
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
IT Security Officer
Paint Your Life Ltd
1 2022 - 05.2023
- Developing and implementing a comprehensive plan to secure a company network
- Monitoring network usage to ensure compliance with security policies
- Keep up to date with developments in IT security standards and threats
- Collaborating with management and the IT department to improve security
- Documenting any security breaches and assessing their damage
- Educating colleagues about security software and best practices for information security.
Technical Director
Forestech Consulting Ltd
1 2019 - 1 2022
- Collaborate with clients to understand their business needs & design tailored IT solutions
- Planning and building computer infrastructure for client companies
- Establish and enforce best practices for quality assurance, security, compliance, and service delivery, maintaining high levels of client satisfaction
- Providing clients with custom solutions.
- Setting up accounts for client & employees.
IT Specialist
Ultimatus Services Georgian branch
01.2012 - 01.2018
- Developed and implemented preventive maintenance procedures.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Documented support interactions for future reference.
- Created user accounts and assigned permissions.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Configured hardware, devices, and software to set up work stations for employees.
- Managed hardware and software inventory, ensuring timely updates and replacements as needed.
- Diagnosed and troubleshot hardware, software and network issues.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
IT Support
Wide-Service Distribution Ltd
01.2011 - 01.2012
- Streamlined IT support processes with effective ticket management and prioritization.
- Provided first- and second-line IT support for internal colleagues.
Education
Computer systems & Networking -
Technical University
08.2006 - 05.2011
Skills
Additional Information
Public school(N1 Experimental), 09/1994, 06/2003
References
Nodar Jmukhadze, 551 499 333, nodar.j@paintyourlife.com
Timeline
IT Specialist
Ultimatus Services Georgian branch
01.2012 - 01.2018
IT Support
Wide-Service Distribution Ltd
01.2011 - 01.2012
Computer systems & Networking -
Technical University
08.2006 - 05.2011
IT Security Officer
Paint Your Life Ltd
1 2022 - 05.2023
Technical Director
Forestech Consulting Ltd
1 2019 - 1 2022
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