GIORGI GOGUA
Quality Assurance Manager
Tbilisi
Summary
Experience in testing and managing software systems, with a focus on ERP systems and quality assurance. Working in Agile workflows with Scrum boards, and performing functional, regression, end-to-end, and performance testing. Strong in defect management and creating detailed reports.
Completed the Test Automation course at TBC Academy, learning tools like Java, Selenium, Selenide, JMeter, Allure, and Git. Training included creating automated tests, running performance tests, and writing detailed reports, improving automation and version control skills.
Skilled in team leadership, problem-solving, communication with stakeholders and developers, and attention to detail. Tasks are well-organized to deliver high-quality results on time and ensure smooth system operations.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Quality Assurance Manager
TBC Bank
Tbilisi
01.2022 - Current
Russian-speaking Operator at TBC Bank (Concept Cen
TBC Bank
01.2021 - 01.2022
- As a Russian-speaking Operator, responsibilities included assisting Russian-speaking clients at TBC Bank by answering questions, solving problems, and providing support for banking products and services through calls, emails, and chats.
Concept Center Consultant
TBC Bank
Tbilisi, K'alak'i T'bilisi
01.2020 - 01.2022
Remote Service Manager
TBC Bank
01.2018 - 01.2020
- As a Remote Service Manager, responsibilities included providing high-quality support to clients of TBC Bank remotely. Tasks involved resolving customer inquiries, managing online services, and ensuring smooth communication between the bank and its clients. Problem-solving skills and attention to detail were utilized to handle various requests efficiently and deliver excellent service in a fast-paced environment.
Education
Certificate - Test Autmomation
Tbc It Academy
Tbilisi, Georgia 02.2024 - 06.2024
Bachelor - School of Law
Ilia State University
Tbilisi 09.2012 - 07.2016
Skills
Testing Tools:
Selenium, Selenide, JMeter, Postman, Zephyr Scale, Test Complete
Programming Languages:
Java
Test Automation Frameworks:
Page Object Model (POM) and Object-Oriented Programming (OOP)
Database Management:
SQL (Querying, Data Validation)
API Testing:
Postman, Rest Assured
Version Control:
Git/GitHub/GitLab
Performance Testing:
JMeter
Bug Tracking and Collaboration Tools:
Jira
Leadership:
Managing QA teams and fostering collaboration
Communication:
Effective interaction with stakeholders and developers
Problem-Solving:
Identifying and resolving critical system issues
Attention to Detail:
Ensuring quality in every aspect of testing
Time Management:
Prioritizing tasks and delivering results within deadlines
Details - Location
Tbilisi, Georgia
Timeline
Certificate - Test Autmomation
Tbc It Academy
02.2024 - 06.2024
Quality Assurance Manager
TBC Bank
01.2022 - Current
Russian-speaking Operator at TBC Bank (Concept Cen
TBC Bank
01.2021 - 01.2022
Concept Center Consultant
TBC Bank
01.2020 - 01.2022
Remote Service Manager
TBC Bank
01.2018 - 01.2020
Bachelor - School of Law
Ilia State University
09.2012 - 07.2016
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