Summary
Overview
Work History
Education
Skills
Details - Location
Timeline
Generic
GIORGI GOGUA

GIORGI GOGUA

Quality Assurance Manager
Tbilisi

Summary

Experience in testing and managing software systems, with a focus on ERP systems and quality assurance. Working in Agile workflows with Scrum boards, and performing functional, regression, end-to-end, and performance testing. Strong in defect management and creating detailed reports.

Completed the Test Automation course at TBC Academy, learning tools like Java, Selenium, Selenide, JMeter, Allure, and Git. Training included creating automated tests, running performance tests, and writing detailed reports, improving automation and version control skills.

Skilled in team leadership, problem-solving, communication with stakeholders and developers, and attention to detail. Tasks are well-organized to deliver high-quality results on time and ensure smooth system operations.

Overview

7
7
years of professional experience
4
4
years of post-secondary education
3
3
Languages

Work History

Quality Assurance Manager

TBC Bank
Tbilisi
01.2022 - Current

Russian-speaking Operator at TBC Bank (Concept Cen

TBC Bank
01.2021 - 01.2022
  • As a Russian-speaking Operator, responsibilities included assisting Russian-speaking clients at TBC Bank by answering questions, solving problems, and providing support for banking products and services through calls, emails, and chats.

Concept Center Consultant

TBC Bank
Tbilisi, K'alak'i T'bilisi
01.2020 - 01.2022

Remote Service Manager

TBC Bank
01.2018 - 01.2020
  • As a Remote Service Manager, responsibilities included providing high-quality support to clients of TBC Bank remotely. Tasks involved resolving customer inquiries, managing online services, and ensuring smooth communication between the bank and its clients. Problem-solving skills and attention to detail were utilized to handle various requests efficiently and deliver excellent service in a fast-paced environment.

Education

Certificate - Test Autmomation

Tbc It Academy
Tbilisi, Georgia
02.2024 - 06.2024

Bachelor - School of Law

Ilia State University
Tbilisi
09.2012 - 07.2016

Skills

Testing Tools:

Selenium, Selenide, JMeter, Postman, Zephyr Scale, Test Complete

Programming Languages:

Java

Test Automation Frameworks:

Page Object Model (POM) and Object-Oriented Programming (OOP)

Database Management:

SQL (Querying, Data Validation)

API Testing:

Postman, Rest Assured

Version Control:

Git/GitHub/GitLab

Performance Testing:

JMeter

Bug Tracking and Collaboration Tools:

Jira

Leadership:

Managing QA teams and fostering collaboration

Communication:

Effective interaction with stakeholders and developers

Problem-Solving:

Identifying and resolving critical system issues

Attention to Detail:

Ensuring quality in every aspect of testing

Time Management:

Prioritizing tasks and delivering results within deadlines

Details - Location

Tbilisi, Georgia

Timeline

Certificate - Test Autmomation

Tbc It Academy
02.2024 - 06.2024

Quality Assurance Manager

TBC Bank
01.2022 - Current

Russian-speaking Operator at TBC Bank (Concept Cen

TBC Bank
01.2021 - 01.2022

Concept Center Consultant

TBC Bank
01.2020 - 01.2022

Remote Service Manager

TBC Bank
01.2018 - 01.2020

Bachelor - School of Law

Ilia State University
09.2012 - 07.2016
GIORGI GOGUAQuality Assurance Manager