Giorgi Duduchava

• Your paragrService Engineer
  [transaction Systems]
• Performed technical diagnostics, software installation, and configuration of POS terminals and payment systems.
• Prepared testing environments and validated terminal performance based on specific banking software requirements.
• Installed official payment software following successful test procedures.
• Repaired and maintained hardware, including component replacement, reballing, and board-level troubleshooting.
• Serviced and programmed currency counting machines, ensuring precise functionality.
• Consistently utilized technical manuals and documentation for accurate and efficient device handling.aph text

Technical Support (Troubleshooting Operator)
Silknet

• Provided advanced first-level technical support for internet, IPTV, satellite TV, and VoIP services.
• Performed diagnostics on physical and logical network connections, including port-level link status, signal strength (dB levels), and router interface parameters.
• Analyzed end-user networking equipment (e.g., routers, ONTs) to identify and resolve service disruptions.
• Escalated complex or unresolved issues to second-level technical teams with detailed diagnostics.
• Utilized internal systems to track service history, perform line tests, and verify connection parameters in real time.

IP Telephony Specialist
Geonet

• Configured and deployed VoIP phone systems, including internal number provisioning and device registration.
• Designed and implemented call flow algorithms, dial plans, and routing logic based on client requirements.
• Managed configuration of multi-brand IP phones (e.g., Cisco, Yealink, Grandstream), tailored to each deployment scenario.
• Administered internal communication infrastructure and ensured system scalability and reliability.
• Provided ongoing support and optimization of IP telephony solutions within the organization.